AirWorks AWK-3131A
Web Console Configuration
3-78
Setting
Description
Diagnostic script
Use the Browse button to select the Moxa diagnosis script file.
Export diagnostic results
Select if you want to export:
•
to a file
•
to a TFTP server
TFTP server IP
If you have selected the TFTP option, specify the IP address of the TFTP
server.
Diagnostic script name
Displays the name of the script file
Last start time
Displays the start time of the last script execution
Last end time
Displays the end time of the last script execution
Diagnostic status
Displays the progress of the system diagnostics
Diagnostic result
Displays the result of the system diagnostics.
If you have selected the export
to a file
option, the system log is encrypted
and packed into a file. The limit on the log file size is 1 MB. When the size of
the log file reaches 1MB another file is created. A maximum of 5 files (5MB)
will be kept for downloading. When the number of files exceeds five, the
oldest file is deleted.
Remote Diagnostics
If technical support from a Moxa engineer is needed, admin level users can enable remote diagnostics through
HTTPS. This feature will generate a temporary account and password that will be used by Moxa support
engineers to perform remote diagnostics on your device. When completed, we recommend disabling this
feature again, which will remove all the temporary account information.
NOTE
Remote diagnostics is only available for administrator-level users.
Setting
Description
Remote Diagnostics
Enable this option to allow remote technical support from Moxa engineers.
Remote Diagnostics CA
When enabled, the Moxa engineer will request the admin to provide the AWK’s
serial number and MAC address to generate a certificate file. Click
Browse
and upload the certificate file and then click
Generate Security Key
. When
completed, click
Export Security Key
to generate a file named
remoteSecurityKey
and send this key to the support engineer.
Save Configuration
The following figure shows how the AWK-1137C stores the setting changes into volatile and non-volatile
memory. All data stored in volatile memory will disappear when the AWK-1137C is shutdown or rebooted.
Because the AWK-1137C starts up and initializes with the settings stored in flash memory, all new changes
must be saved to flash memory before restarting the AWK-1137C.
This also means the new changes will not work unless you run either the
Save Configuration
function or the
Restart
function.