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7. After-sale service

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Inform your dealer

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Model name

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Date of installation

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Failure conditions: As precise as possible.

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Your address, name, and telephone number

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Moving

The Moving of the unit requires special technology.
Consult your dealer. Necessary expenses for the
moving of the unit will be charged.

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Repairs after Warranty Period

Consult your dealer. Fare-paying services may be
possible at the request of customer.
(The warranty period is one year counting from the
date of installation.)

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Inquiry about After-sale Service

Contact your dealer or the service contact.

Warning

Do not disassemble, modify, or repair the unit by yourself

Doing so may result in electric shocks or fire. Consult your dealer.

Do not move or reinstall the remote control by yourself.

Improper installation may result in electric shocks or fire. Consult your dealer.

Содержание eco touch RC-EX1

Страница 1: ...e where you can consult it whenever it is necessary When the ownership of the unit is changed please be sure to transfer this manual and the Installation Manual in CD R to a new owner It is not recommended for a user to install or move the unit by the user s on discretion Safety or functions may not be assured Thank you very much for your purchasing the eco touch REMOTE CONTROL for our packaged ai...

Страница 2: ...t temperature 11 Change flap direction 12 Change fan speed 12 High power operation 13 Energy saving operation 13 Energy saving settings 17 Individual flap control 22 External ventilation 25 Initial settings 26 Timer 30 Weekly timer 34 Home leave mode 38 Administrator settings 41 Select the language 52 5 Maintenance 53 6 Useful information 55 Error display 55 7 After sale service 57 ...

Страница 3: ...made on your own may cause electric shocks fire or dropping of the unit Consult your dealer when moving disassembling or repairing the unit Never modify the unit Improper handling may result in injury electric shocks fire etc Take care to protect terminal connections from external forces or stress caused by wiring Improper connection or fixing could cause heat generation smoke or fire Do not insta...

Страница 4: ...shocks or breaking electronic parts Do not touch electric parts or operate buttons or screens with wet hands It could cause electric shocks fire or break down Be sure to stop operation and shut down the circuit breaker before starting maintenance work It could cause electric shocks or injury Install the remote control securely where it can be stable Insufficient strength or improper installation c...

Страница 5: ...ile the backlight is turned off the backlight only is turned on Operations with switches and are excluded USB port USB connector mini B allows connecting to a personal computer For operating methods refer to the instruction manual attached to the software for personal computer eco touch remote control RC EX1 utility software Touch panel system which is operated by tapping the LCD screen with a fin...

Страница 6: ...ration mode Change set temp button page 11 Displays the temperature which is set currently Tap this button to change the set temperature Flap direction button page 12 Displays the flap direction which is selected currently Tap this button to change the flap direction Fan speed change button page 12 Displays the fan speed which is selected currently Tap this button to change the fan speed Timer but...

Страница 7: ...er by hour 31 Set OFF timer by hour 33 Set ON timer by clock 33 Set OFF timer by clock 33 Confirm 34 Initial settings 26 Clock setting 27 Date time display 28 Summer time 28 Contrast 28 Backlight 29 Controller sound 29 34 Weekly timer 38 Home leave mode Administrator settings 52 Select the language 53 55 Filter sign reset Comtact company Error display 41 Permission Prohibition setting 43 Silent mo...

Страница 8: ...mo OFF Fan control in heating thermo OFF Anti frost temp Anti frost control Drain pump operation Residual fan operation in cooling Residual fan operation in heating Intermittent fan operation in heating Fan circulator operation Control pressure adjust Auto operation mode Thermo rule setting Auto fan speed control IU overload alarm Service Maintenance IU address Next service date Check run mode Ope...

Страница 9: ...ion of the IU operation 25 page Filter sign reset Reset the filter sign Set next cleaning date 53 page Initial settings Clock setting Set and correct the current date and time When the power supply is interrupted for 80 hours or less the clock continues to operate with the built in backup batteries If it is interrupted for more than 80 hours it is necessary to renew the setting 27 page Date time d...

Страница 10: ...d Weekly timer 43 page Silent mode timer The period of time to operate the unit by prioritizing the quietness can be set Starting and stopping times for the silent mode operation can be set at 5 minute intervals Clock setting is necessary to set the time 44 page Setting temp range Restrict the setting range of temperature Temperature range can be restricted depending on operation modes 45 page Tem...

Страница 11: ...of drain motor is counted up Otherwise it could cause water leakage or breakdown A message Invalid request may be displayed when a button is pushed This is not a fault but it is because the button operation is set to the Disable page 39 The unit starts to operate initially with the following settings after the power on These settings can be changed as desired Operation mode With auto mode Auto coo...

Страница 12: ... the button or decreases by 1 C at each tap on the button If 0 is set it becomes 24 C for the cooling operation or 26 C for the heating operation If the Back button is tapped without tapping the Set button the selected set temp is invalidated and the display returns to the TOP screen 1 Tap the Change operation mode button on the TOP screen 2 When the Change operation mode screen is displayed tap t...

Страница 13: ...tion Cool air is blown horizontally not to blow directly to human body When the Ind flap control button is tapped the flap motion range upper or lower limit position at each air outlet can be set page 23 1 Tap the Change fan speed button on the TOP screen 2 When the Change fan speed screen is displayed tap the button of desired fan speed 3 After setting the fan speed the display returns to the TOP...

Страница 14: ...changes to the normal operation Pushing the switch stops the operation Set temp cannot be changed during the energy saving operation If it is attempted a message Invalid request is displayed on the screen Energy saving operation is operable only when the cooling heating or auto is selected for the operation mode If the switch is pushed in any operation mode other than the cooling heating or auto m...

Страница 15: ... is necessary to use the main R C In case of the sub R C the icon S is displayed on the R C screen Restrictions on the sub R C Main Sub Basic operation High power operation Energy saving operation Energy saving setting Individual flap control External ventilation Filter sign reset Initial settings Timer 1 Weekly timer Home leave mode Administrator settings 2 Installation settings R C settings 3 IU...

Страница 16: ...is manual the Input password screen is displayed after selecting the menu Enter the administrator password 4 digit number and tap the Set button When the password is unknown or wrong the setting cannot be changed For the administrator password at the factory setting refer to the Installation Manual consult your dealer When your administrator password is forgotten initialize the password by referri...

Страница 17: ...g mode is terminated and the display returns to the TOP screen If no button is operated for approx 5 minutes on the way of setting each item the display returns to the TOP screen automatically Contents of the setting on the way become invalid Message Invalid request may be displayed when a button is pushed This is not a fault but it is because the button is set to the Prohibition page 43 It is nec...

Страница 18: ... timer Peak cut timer Automatic temp set back Energy saving setting 1 Tap the Menu button on the TOP screen For the administrator password at the factory setting refer to the Installation Manual consult your dealer When your administrator password is forgotten initialize the password by referring to the Installation Manual consult your dealer Note Always stop the air conditioner with the switch be...

Страница 19: ... Sun Saturday Sunday 4 All days Monday Sunday Each day Moves to the day of the week setting screen 2 2 If a desired day of the week is tapped on the display contents of current setting for the day are displayed 5 Peak cut timer When the peak cut timer is used be sure to make the Clock setting in advance page 27 The peak cut timer control may not be performed depending on combination of IU and OU A...

Страница 20: ...utton after the setting 8 6 Detail setting screen for the timer setting contents is displayed Tap the State button to switch between State Enable and State Disable If the Change button is tapped the start time and the end time can be set 7 If the Peak cut button is tapped the peak cut can be set 9 8 Set the End time Set the hour and minute with the buttons The End time can be set from 5 minutes af...

Страница 21: ...5 When contents of the setting are duplicated the priority is given to the set contents of smaller peak cut 12 Display a day of the week setting content check screen 5 To save the setting tap the Enter button a In case of group setting 1 Weekdays 1 Sat Sun 1 All days Move to the group setting check screen 13 b In case of individual setting 1 Each day Save the setting and move to a day of the week ...

Страница 22: ...g in the cooling operation includes the cooling dry and auto The Setting in heating is for the heating operation only Setting time range 20 120 min at 10 min intervals Set temp range It can be set within the preset temp range set according to the set temp range menu page 45 Automatic temp set back It is not economical to cool too much during the cooling operation If it is set back to a relatively ...

Страница 23: ...s displayed Motion range upper and lower limit positions of the flap at each air outlet can be set at a desired range individually When the R C is set as the sub R C the individual flap control cannot be set When changing contents of the individual flap control stop the air conditioner Individual flap control Tap the Ind flap Control button on the Change flap direction screen ...

Страница 24: ...t position in this way select the air outlet No to be set 2 When the Input password screen is displayed enter the administrator password There are cases that the Input password screen is displayed when the Permission Prohibition setting is Prohibition page 42 Tap the Set button after entering the administrator password 4 digit number When the password is unknown or wrong the setting cannot be chan...

Страница 25: ...lect one of the lower limit positions from 1 6 for the range of flap motion Range of flap motion based on the upper and lower limit positions which ane selected at the last action is displayed on the screen Tap the Set button after the setting 6 Select one of the upper limit positions from 1 6 for the range of flap motion Selected upper limit position is displayed on the screen Tap the Set button ...

Страница 26: ...rnal ventilation is set Independent In case that the External ventilation is set Disable or Interlocking the ventilation operation is disable For details refer to Installation manual 9 Acknowledge screen for the completion of setting is displayed When changing the range of flap motion for other air outlet is desired tap the Yes button 4 To terminate the setting tap the No button The display return...

Страница 27: ...Off button In case that the Ventilation is set Interlocking the ventilation operates interlocked with Run Stop operation of air conditioner 1 Tap the Menu button on the TOP screen 3 When the Initial settings menu screen is displayed tap a desired item Clock setting Date time display Summer time Contrast Backlight Controller sound 2 Tap the Initial settings on the main menu screen ...

Страница 28: ...k setting is necessary for the following settings Peak cut timer Set ON timer by clock Set OFF timer by clock Weekly timer Silent mode timer Filter sign reset Setting next cleaning date 2 Set the hour minute with the buttons on the clock setting screen Tap the Set button after the setting To change the dd mm yy tap the Date button Clock setting ...

Страница 29: ...Changing from Disable to Enable Current time 1 hr is displayed Changing from Enable to Disable Current time 1 hr is displayed 1 Tap the Date time display on the Initial settings menu screen Tap ON OFF for the Date and time Tap ON OFF for A day of the week Tap Display method 12H or 24H 12 Hours If it is 3 50 PM it displays 3 50PM 24 Hours If it is 3 50 PM it displays 15 50 2 After setting each item...

Страница 30: ...p the Backlight on the Initial settings menu screen Tap the ON or OFF for the backlight lighting and the lighting Period 5 90 sec at 5 sec intervals ON The backlight lights when the LCD is tapped If no operation is made for the set time it turns off automatically OFF The backlight does not light even if the LCD is tapped 2 Tap the Set button after the setting Backlight Controller sound ...

Страница 31: ...ired item on the Timer menu Set ON timer by hour Set OFF timer by hour Set ON timer by clock Set OFF timer by clock Confirm When the timer is set the Confirm button is displayed The button is not displayed unless the timer is set Timer The Clock setting page 27 must be made when the Set ON timer by clock or Set OFF timer by clock is used Note ...

Страница 32: ...ck Weekly If a prohibited combination setting is made a message This combination cannot be accepted is displayed for 3 seconds Priority order of the timer settings is as follows Set OFF timer by hour clock weekly OFF timer Sleep timer Set ON timer by hour clock weekly ON timer On the TOP screen the timer is displayed from the earliest one out of OFF time of the sleep timer ON time and OFF time 1 W...

Страница 33: ... temp setting Tap the Set button after the adjustment 4 If the No setting button is tapped C is displayed and it operates at the last action To warm up the room temperature closed to the set temperature at the set start time of the operation the microcomputer estimates the start time of the operation based on the last warming up operation and starts the operation 5 to 60 minutes earlier When the w...

Страница 34: ...conditions Select each setting referring to the steps 4 to 7 of the Set ON timer by hour setting Tap the Set button after the setting If operating conditions are not set tap the Set button The Set ON timer by clock can be operated one day Once or everyday If it is operated everyday tap the Once Everyday button to change the display to Everyday 1 Tap the Set OFF timer by clock on the timer setting ...

Страница 35: ...he weekly timer is used The weekly timer can be set from the main R C only Note 1 Tap the Confirm button on the timer setting menu Screen step 2 on page 30 When the warming up is set is displayed in front of the operation mode on confirmation screen Confirm 2 Tap the Weekly timer on the main menu screen ...

Страница 36: ...t your dealer Note 4 When the screen to select the setting range select a day of the week to be set Weekdays Monday Friday Sat Sun Saturday Sunday 7 All days Monday Sunday Each day Moves to the day of the week setting screen 5 5 When a desired day of the week is tapped on the display contents of current setting for the day are displayed 7 6 For the holiday setting tap the block under the day to sw...

Страница 37: ...ith the same operation mode at the last action 9 8 Detail setting screen for the timer setting contents is displayed Tap the State button to switch between State Enable and State Disable Tap the Type button to switch between the OFF timer and the ON timer Select a desired time at 5 min intervals with the buttons In case of ON timer when the Next button is tapped operating conditions at the start o...

Страница 38: ... it starts operation at the last setting temperature 14 Display the setting contents check screen 7 To register the setting tap the Enter button In case of group setting Weekdays Sat Sun All days setting Move to the group setting screen 15 In case of the individual setting Each day setting save the setting and move to a day of the week selection screen 5 15 Display the group setting acknowledge sc...

Страница 39: ...ing to the outdoor air temperature and the set temperature The set temperature and fan speed can be set The Clock setting page 27 must be made when the home leave mode is used The home leave mode can be controlled from the main R C only Advice 1 Tap the Menu button on the TOP screen 3 When the Input password screen is displayed enter the admi nistrator password Tap the Set button after entering th...

Страница 40: ...llowable setting range 0 C to 15 C at 3 C intervals 7 Set temp rule in cooling Set the indoor temperature to start operation in cooling Allowable setting range 26 C to 33 C at 1 C intervals 8 Set temp rule in heating Set the indoor temperature to start operation in heating Allowable setting range 10 C to 18 C at 1 C intervals 9 Fan speed rule in cooling Set the fan speed in cooling mode 10 Fan spe...

Страница 41: ...desired setting temperature 26 C 35 C at 3 C intervals with the buttons Tap the Set button after the setting 7 Set the outdoor temperature for the Determine temp rule in heating Select a desired set temp 0 C 15 C at 5 C intervals with the buttons Tap the Set button after the setting 8 Set the indoor temperature to start operation in cooling after setting the Determine temp rule in cooling Select a...

Страница 42: ...ing mode Tap a desired fan speed 12 After the settings of steps 6 to 11 the display returns to the Details setting menu 5 Tap the Back button to return to the step 4 of home leave mode screen To start operation tap the Start button Administrator settings 1 Tap the Menu button on the TOP screen ...

Страница 43: ... If the Administrator settings on the main menu is tapped while the air conditioner is running the message Invalid request is displayed Note 3 When the Input password screen is displayed enter the administrator password After entering the password 4 digit number tap the Set button If the password is unknown or wrong the setting cannot be changed For the administrator password at factory setting re...

Страница 44: ...s prohibited Change operation mode Change operation mode operation is prohibited Change flap direction Change flap direction operation is prohibited Individual flap control Administrator password is required for this control Change fan speed Change fan speed operation is prohibited High power operation High power operation is prohibited Energy saving operation Energy saving operation is prohibited...

Страница 45: ...e at 5 min intervals with the buttons If the Set button is tapped after setting the start time the display changes to the end time setting screen Set a desired time at 5 min intervals for the end time and tap the Set button Set the period of time to operate the OU with prioritizing the quietness Silent mode operation starts at the set ON time and ends at the set OFF time When the Silent mode timer...

Страница 46: ...d or disabled 2 Set the range of setting temperature in the cooling operation Select at desired lower and upper limit temperatures at 1 C intervals with the buttons After Selecting the desired settings tap the Set button 3 Set the range of setting temperature in the heating operation Select desired lower and upper limit temperatures at 1 C intervals with the buttons After selecting the desired set...

Страница 47: ...is tapped on the administrator setting menu screen the Temp increment setting screen is displayed Tap a desired temperature increment 1 0 C Setting temperature can be set at 1 0 C intervals ex 24 0 C 25 0 C 26 0 C 0 5 C Setting temperature can be set at 0 5 C intervals ex 24 0 C 24 5 C 25 0 C Temp increment setting Temperature increment for the change of the set temp can be changed Over cooling du...

Страница 48: ... cooling or heating is displayed or not during auto mode operation h Display temp of R C Room Outdoor Set whether these temperatures are displayed or not 2 Set the name of R C to be displayed on the TOP screen Name of R C can be set with up to 9 2 byte letters 18 1 byte letters It can use alphabet or numeric letter When each button is tapped allowable letters are displayed Select letters to be inp...

Страница 49: ...te 8 1 byte letters When the input is over tap the Set button Letters allowed to input 0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z a b c d e f g h i j k l m n o p q r s t u v w x y z _ 4 Select ON OFF for the room temperature display OFF Room temperature is not displayed on the Change Set temp button on the TOP screen ON Room temperature is displayed on the Change Set t...

Страница 50: ...he OU heat exchanger is accumulated and the conditions for start defrosting are established the defrost operation control is performed automatically ON The message Defrost operation is displayed during the defrost operation OFF The message Defrost operation is not displayed 5 Select ON OFF for the Error code display ON When there is any error on the IU the message Unit protection stop is displayed...

Страница 51: ... display 9 Select ON OFF for the display of the R C sensor temperature room temperature and outdoor temperature ON Each temperature is displayed on the TOP screen OFF These temperatures are not displayed on the TOP screen h Display temp of R C Room Outdoor 1 When the Change administrator password is tapped on the administrator settings menu the Change administrator password screen is displayed Ent...

Страница 52: ...set temp the set temperature is displayed ex 20 0 C 21 0 C 22 0 C Display temp difference from base temp Difference from base temp is displayed ex 1 0 1 2 2 When the Display temp difference from base temp is selected the Base temp setting screen is displayed Select the base temperature with the buttons and tap the Set button The base temperature set is reflected also on the display at the Auto tem...

Страница 53: ...is displayed by the Permission Prohibition setting page 43 Tap the Set button after entering the administrator password 4 digit number If the password is unknown or wrong the setting cannot be changed For the administrator password at facory setting refer to the Installation Manua consult your dealer When your administrator password is forgotten initialize the password by referring to the Installa...

Страница 54: ... IU reaches the preset time After cleaning the air filter erase the message Filter cleaning displayed 5 Maintenance Method of the filter sign reset 1 Tap the Filter sign reset on the main menu screen 2 The filter sign reset menu screen is displayed To reset the filter sign tap the Reset 3 To set next cleaning date tap the Setting next cleaning date 4 ...

Страница 55: ...clean the unit with benzene or paint thinner It could cause crack damage to the unit electric shocks or fire Caution Do not wash the remote control Doing so may cause electric leakage and result in electric shocks or fire Be sure to stop the operation of the air conditioner and turn off the power supply breaker at the time of maintenance Failure to do so may result in electric shocks or injury Mai...

Страница 56: ...utton Or tap the Normal display button on the previous screen and select the Contact company on the menu screen and tap it 3 Company information Name and phone No of contact is displayed This is displayed when it has been preset by your dealer 6 Useful information Contact company Error display If any error occurs on the air conditioner the Unit protection stop is indicated on the message display T...

Страница 57: ...our dealer When the Back up is displayed contact your dealer immediately for checking If the operation is continued without checking it could result in breakdown Notice of inspection date If the next service date is set on the Service Maintenance menu by your dealer the following screen is displayed for 5 seconds at the start of operation and for 20 seconds from the end of operation on the beginin...

Страница 58: ...arranty Period Consult your dealer Fare paying services may be possible at the request of customer The warranty period is one year counting from the date of installation Inquiry about After sale Service Contact your dealer or the service contact Warning Do not disassemble modify or repair the unit by yourself Doing so may result in electric shocks or fire Consult your dealer Do not move or reinsta...

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