6. Troubleshooting
6.3 Troubleshooting
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Problem 13: An error message indicating “An error occurred while files are copied: -115” was
displayed when the installation program is executed, so that files could not be
installed.
An application such as MMI may have been executed during the installation. Exit all Windows
applications before executing the installation program. In addition, if the “PC Direct file server”
icon is displayed on the indicator area of the taskbar (in the area opposite to the [Start] menu
button) or “NcPccom” is found on the task list (displayed by pressing [Ctrl] + [Alt] + [Delete]), exit
these applications. You can exit “PC Direct file server” via the pop-up menu displayed by pointing
to and right-clicking the icon on the indicator.
Problem 14: A message indicating “NC card setting error. PCI channel number is conflict.
(CDNO:xx)” is displayed on the way to starting Windows (for PCI NC Card).
The PCI NC Card’s station number may be duplicated. When you use more than one PCI NC
Card, respective NC Cards must have different station numbers. Change the station number so
that the settings of the rotary switches (CDNO) on the respective NC Cards are not duplicated
each other.
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