6. Troubleshooting
6.3 Troubleshooting
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6.3 Troubleshooting
Problem 1: The environment files backed up are not found.
The file view option may not be set properly in Explorer. Change the [file view] option to [Display
All Files.]
[Procedures]
(1) Click the [View] - [Option...] menus (or [Folder Option]) to open the [View] page.
(2) Click the [Display All Files] option button of the [file view] group. (Select a setting so that all
files are displayed.)
(3) Uncheck the check box of [Not display the extensions of registered files.] (Select a setting so
that extensions are displayed.)
(4) Click [OK].
Problem 2: When NC System is installed, the message of "You are using other hardware that
conflicts with the hardware you are trying to install." appears, and installation is
stopped (for ISA NC Card).
Examine the vacancy of the resources (memory, I/O port, and IRQ) used by the personal
computer, and adjust the resources used by each expansion card.
[Procedures]
(1) Click [Settings] - [Control Panel] menus from the [Start] menu.
Operation: The "Control Panel" window appears.
(2) Double-click the "System" icon of "Control Panel."
Operation: The "System Properties" window appears.
(3) Click the "Device Manager" tab.
(4) Select [Computer], and click [Properties].
(5) Click the [Interrupt request (IRQ)] option button, and check that an IRQ is available for NC
Card.
There is no problem concerning IRQ if one or more of IRQ5, IRQ7, IRQ9, and IRQ10 is not
used. When all the IRQ are used by other hardware, change the IRQ of the hardware if the
IRQ can be changed. If the IRQ cannot be changed, the hardware must be removed before
NC Card can be installed.
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