5
5-7
Troubleshooting
In Network Setup, when you are configuring your IPX (Novell) connection, the
Pi5500 queries the network for Novell file servers and print servers, and attaches to
them temporarily. If a guest login is enabled, it will be used. If not, you are prompted
to log in from the Pi5500 Control Panel.
If the selected NetWare file server does not have a guest account, or if the guest account
has expired or has been disabled by the NetWare supervisor, you are prompted to
notify the IPX (Novell) administrator. In that case, you (or the supervisor) have two
options:
• Enable a guest account on the NetWare server for the purpose of setup.
• Log in to a different account. At the
ENTER LOGIN NAME
screen, change the default
name (
guest
) to
supervisor
or enter another valid login name. When you are
prompted for a password, enter the correct password for the account you named.
For any Novell error, make sure:
• Your IPX (Novell) network is connected to the Pi5500.
• The NetWare server you are trying to access is running.
• The Novell network has been configured with at least one print server and queue for
the Pi5500.
• You have the appropriate permissions.
• Each NetWare server is using one of the frame types you have set on the Pi5500 in
Network/IPX/SPX Setup.
