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M i g h t y M u l e 2 0 0
If your Mighty Mule
®
Gate Opener is not operating properly, please follow the steps below:
1. First use the procedures found in the
Visual and Audible Diagnostic Indicators
section (see page 30).
2. Use the Online Troubleshooter at
http://support.gtoinc.com/support/troubleshooter.aspx.
3. If you are unable to solve the problem, call the
GTO Service Department
at (800) 543-1236, or
(850) 575-4144. Refer to the serial number (located on the back of opener arm) and date of purchase
when calling for assistance.
4. If replacement of your gate opener is necessary, the Service Department will assign a
Return Goods Authorization (RGA) number
to you for all warranty repairs
5. Securely pack the component(s) authorized for return to the factory. Write the RGA number issued to
you on the outside of the package in
LARGE BOLD PRINT
and include a copy of the receipt for proof
of purchase. Ship the package(s) freight prepaid to:
GTO, Inc., 3121 Hartsfield Road, Tallahassee, Florida, USA 32303.
NOTE: Products returned to GTO without a Return Goods Authorization (RGA) number in
LARGE BOLD PRINT on the outside of the package WILL NOT be accepted. Also, items
returned to GTO freight collect WILL NOT be accepted.
Warranty Service
GTO, Inc.
For sales call toll free:
1-800-543-GATE
(4283)
3121 Hartsfield Road
•
Tallahassee, Florida, USA 32303
•
(850) 575-0176
Fax (850) 575-8912
•
www.mightymule.com
®
E-Z GATE OPENERS
For 24 hour/day, 7 day/week Technical Service visit
http://support.gtoinc.com/support/troubleshooter.aspx
The
GTO, Inc. Technical Service Department
is open
Monday – Friday 8:00 A.M. – 7:00 P.M. (Eastern Time)
1-800-543-1236
For more information on Mighty Mule’s full line of Automatic Gate Openers and Access Controls visit our website at www.mightymule.com
