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(English)
4. Click the plus (+) icon before the Universal Serial
Bus Controller item.
You must see the entries below the “Universal
Serial Bus Controller” and there should be no red
or yellow mark next to either options. If there is no
“Universal Serial Bus Controller” that means your
computer’s USB port is disabled.
Q3: Even though I have enabled USB, my scanner still
doesn’t work.
A3
::::: This problem happens when you successfully install
scanner and then later reconnect the USB cable to
another USB port. In this case, reinstall your scanner
driver and the USB scanner.
Q4: Is there any quick and easy way to fix the USB
problem?
A4
::::: 1. Unplug the USB cable from your scanner, then uninstall and reinstall the scanner driver.
2. Reconnect it to both the scanner and the computer.
3. Turn off the scanner and turn it back on.
4. Restart your computer.
If the USB host controller and a USB root hub appear, it means that USB is enabled.
Q5: Just for reference, can Microtek provide a list of USB-implemented computer boards?
A5
::::: See the following list.
• ABIT BX6 (100 Mhz Motherboard)
- INTEL 440BX
- Intel 82371 AB/EB PCI to USB Universal Host Control
• GIGABYTE GA-5SMM (100 Mhz Motherboard)
- SIS5595 / SIS530
- SIS 7001 PCI to USB Open Host Controller
• ASUS P5A (100 Mhz Motherboard)
- ALIM1541 / M1543C
- ALI PCI to USB Open Host Control
• AOPEN AX63PRO (133 Mhz Motherboard)
- VIA Apollo PRO 133
- VIA Tech 3038 PCI to USB Universal Host Controller
Note
: There are more vendors that may not be listed here. If you do not see your particular
motherboard listed here, it doesn’t mean your computer and scanner will not work together.
