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(English)
Troubleshooting tips
for Microtek USB (Universal Serial Bus) Interface
Q1 : Choose the right driver
A1 :
Microtek USB-based scanners run on the Apple iMac and on the new PowerMac G3 systems. For the
iMac, visit www.apple.com web site to get the most recent iMac Update Driver. If your Macintosh is not
an iMac or a PowerMac G3 with USB ports, do
not
install iMac Update Driver. Installing the iMac driver
on a non-iMac system will have adverse the effects on your scanning operation.
Q2 : Scanner not found
A2 :
Make sure you have correctly connected the USB cable, then restart your scanner.
Q3 : Keyboard inactive or mouse hang-up
A3 :
Reconnect the USB cable, then restart your scanner and iMac. If the keyboard or mouse still cannot
function, power off iMac and the scanner, connect the USB cable to another USB port. The iMac has 4
USB ports; however, one occupied by the mouse, another by keyboard, the remaining available USB
ports are two.
Q4 : Device checkup
A4 :
To verify whether your scanner has been detected by iMac, try using Apple System Profiler 2.0 (or
later) to see if the scanner is correctly detected on the USB port.
iMac
iMac
iMac
iMac
iMac
