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INSTRUCTION MANUAL

MG MOTOR

E. Warranty Policy

These warranty terms and conditions are applicable by SAIC Motor Australia Pty. Ltd. (MG Motor) and

cover the supply of the MG Aurora Charge Hub (Warranty).

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are

entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure.

The rights described in this Warranty are in addition to the rights you have as a consumer under the

Australian Consumer Law. This Warranty does not purport to limit liability or alter your rights as a
consumer that cannot be excluded under applicable law, including the Australian Consumer Law.

1. What is covered by this Warranty

Unless otherwise specified in writing by MG Motor and subject to the terms of this Warranty policy,

MG Motor warrants that any MG Aurora 7kW or MG Aurora 11kW Charge Hub (MG Charge Hub)
supplied by MG Motor will be free from manufacturing defects or malfunctions during normal use for
the following periods (each a Warranty Period):

in respect of the RFID card supplied with each MG Charge Hub, 1 year from the date of original
delivery; and

in respect of all other aspects of the MG Charge Hub:
i. if supplied to MG Motor dealerships for the purpose of installation at the dealer’s facility

location, 3 years from the date of original delivery;

ii. if supplied to hotels, resorts and other business venues that are not MG Motor dealerships,

for the purpose of installation at the business’ location, 1 year from the date of original
delivery; and

iii. if supplied to individuals for the purpose of installation at a residential address, 3 years from

the date of original delivery.

To be entitled to claim under this Warranty, the defect or malfunction in the MG Charger Hub must

appear within the applicable Warranty Period.

2. Exclusions (subject to the Australian Consumer Law)

To the maximum extent permitted by law and subject to the Australian Consumer Law, MG Motor is not

liable under this Warranty for or in respect of:

any accessories or other items separate to the MG Charge Hub (for example, connecting cables
that are separately supplied);

normal wear and tear;

minor issues in the MG Charge Hub which do not substantially interfere with the ordinary
use of the MG Charge Hub (for example, changes in cosmetic appearance that do not affect
performance);

unpaid or partly paid supplies;

if MG Motor has supplied the MG Charge Hub as an “EV Aid”, MG Charge Hubs that are not
installed within 3 months from the date of original delivery;

defects notified to MG Motor later than 7 calendar days from the discovery of such defect;

any defect that is unrelated to the condition of the MG Charge Hub at the time it was supplied
to you, including damage or faults caused by:
i. improper transportation, storage or installation of the MG Charge Hub after the date of

original delivery;

ii. modification, alteration, disassembly or attempted repair of the MG Charge Hub by any

person other than MG Motor or its authorised representative;

iii. operation or maintenance that is not in accordance with the MG Charge Hub instructions