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MG ChargeHub 11, Инструкция по эксплуатации

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17

MG MOTOR 

INSTRUCTION MANUAL    

6.  Customer Service

6.1 PREPARATION

If you have any questions or problems, please contact the company responsible for performing the 
electrical installation.

Before contacting Customer Service:

•  Check the troubleshooting measures in the Troubleshooting section of this manual.

•  Check the troubleshooting measures in the Vehicle Manufacturer’s manual.

•  Record the model and serial number of the device 

6.2 

CONTACT INFORMATION

Company address: 

MG Motor Australia & New Zealand 

(Level 19, 100 Arthur Street, North Sydney NSW 2060)

Website:

 mgmotor.com.au & mgmotor.co.nz

Company E-mail:

 [email protected]

Hotlines: 

1800 642 277 (in Australia) 

Содержание ChargeHub 11

Страница 1: ...7 11kW AC EV Charger MG ChargeHub Instruction Manual...

Страница 2: ...ndicated conditions the operation after the caution mark can be performed HINT WHICH INDICATES SKILL OR USEFUL INFORMATION Skills and useful information are marked as Hint It does not contain informat...

Страница 3: ...r Description 12 4 Troubleshooting 13 5 Routine Maintenance 14 5 1 Power distribution system 14 5 2 Wiring System 14 5 3 Circuit Components 14 5 4 Auxiliary System 15 5 5 Electrical Ground System 15 5...

Страница 4: ...ing charging mode 37 B 2 1 Plug and Play default mode 38 B 2 2 Enable by RFID Card 39 B 3 Connect to the Internet 40 B 3 1 Using SIM card 40 B 3 2 Using WiFi STA 41 B 3 3 Using Ethernet cable 43 B 3 4...

Страница 5: ...ufacturer can perform the operation replace the charger Do not modify or modify the charger Never remove signs such as safety symbols warnings nameplates signs or pipeline markings No extension cable...

Страница 6: ...t installed the charger shell should be kept sealed to avoid raining and soaking The equipment is developed produced inspected and filed according to relevant safety standards Therefore if the instruc...

Страница 7: ...Status Indicators RGB LED Buttons and Switch Emergency stop button Card Reader ISO IEC 14443 A B Mifare RFID reader COMMUNICATION Network Interface 4G Ethernet Wi Fi RS485 Charging Protocol OCPP1 6J E...

Страница 8: ...harger can identify the connection state between the charger and the vehicle end and according to this state the vehicle can be guided to perform safe charging The vehicle can control the start and st...

Страница 9: ...connector and cable winding bracket G Authenticate to start by scanning QR code 3 Operation Instruction 3 1 APPEARANCE INTRODUCTION Figure 3 3 Appearance of the wall mounted Subject to the actual prod...

Страница 10: ...osition E Position of the charging connector F Mounting Column G Cable winding bracket Figure 3 4 Appearance of the floor standing Subject to the actual product The appearance is subject to the actual...

Страница 11: ...Blue it means the charger is connected with the EV Step 2 Tap the RFID card to the card reading area until the LED indicator flashes Step 3 When the blue LED is pulsing the charging process starts If...

Страница 12: ...tion CHARGER LED EXPLANATION NO CHARGER STATUS LED INDICATOR COLOR LED EFFECT 1 Standby Green Constant 2 Charging Blue Changes gradually 3 Fault Red Constant 4 Charging stopped by Vehicle Blue Pulsate...

Страница 13: ...NG TIME INCREASED Due to extreme high temperature of the vehicle or the integrated charger the current drops Visually check if the plug device is unclean worn or damaged If necessary please contact MG...

Страница 14: ...e grounding is reliable whether the cable is hot or damaged and whether the insulation resistance of the cable is in accordance with the regulations The sealing measures of cable into the box are inta...

Страница 15: ...ards it will create risks for human lives and the equipment itself Therefore careful inspection and timely maintenance must be carried out to keep the ground system in a good condition Weekly routine...

Страница 16: ...7 Maintenance Period INSPECTION ITEM EVERY MONTH EVERY QUARTER EVERY HALF YEAR ANNUAL METHOD Charging connector Check Leakage switch protection Check Emergency stop function check Test Dust inspection...

Страница 17: ...the troubleshooting measures in the Troubleshooting section of this manual Check the troubleshooting measures in the Vehicle Manufacturer s manual Record the model and serial number of the device 6 2...

Страница 18: ...llation The wall and internal lines should not be too close The indoor installation protection level is at least IP32 and the outdoor is at least IP54 It is recommended that the charger be installed i...

Страница 19: ...does not exceed 10 of 400V A 3 ENVIRONMENTAL REQUIREMENTS Working environmental temperature 30o C 50o C Relative humidity 5 to 95 Installation vertical tendency 5 Installation and operation altitude 2...

Страница 20: ...rawing is shown in Figure A 2 Figure A 2 General assembly drawing of wall mounted charger 1 Please confirm the installation location and mark it on the wall It is suggested that the top height of char...

Страница 21: ...ight and mark the punching position on the wall with a pencil 3 Use a 8 drill bit for the wall to open 4 holes with a depth of 70mm install an 8 60 expansion tube and use two M6 self tapping screws to...

Страница 22: ...ide of the cable insert the network cable and plug it into the corresponding interface 6 Optional If you need to install a SIM card depending on the configuration insert the SIM card directly into the...

Страница 23: ...ment cover and 2 M4 12 screws to tighten the crimping ferrule Note that there are two positions for the crimping ferrule depending on the thickness of the incoming cable as shown below A 8 Figure A 6...

Страница 24: ...cover and the cable entry clamp Figure A 9 Hanging charger and bottom fastening Check after installation 1 Clean up Dispose of all shipping and packaging materials in accordance with local regulations...

Страница 25: ...and complete that the connections are secure and that the grounding is reliable Check that the degree of protection of the equipment meets the requirements especially at the cable entry at the bottom...

Страница 26: ...rque 1 8 2 0n m combination screws to fix the wall mount on the column 3 Hang the charger on the column screw in two pattern M6 12 torque 1 8 2 0 N M combination screws at the bottom as shown in Figur...

Страница 27: ...column Fixed base 1 Drill 4 holes with A diameter of 10mm and A depth of 150mm on the concrete floor and the spacing between hole centers is 100mm 200mm Use 4 M10 120 expansion screws to install and t...

Страница 28: ...bris such as small cables straps screws mothers etc Do not leave the installation tools on site or in the charger record the type and quantity of tools to prevent omission Wipe the insulation with an...

Страница 29: ...ChargeHub You can use the refresh button to view the charging point configuration and confirm whether the configuration has been uploaded successfully Every time you submit or refresh the browser wil...

Страница 30: ...e configuration pages Note It should be noted that some devices will give priority to using mobile data rather than WiFi when the WiFi has limited Internet access while we are configuring the ChargeHu...

Страница 31: ...31 MG MOTOR INSTRUCTION MANUAL d Click the Ethernet button e Click Properties...

Страница 32: ...INSTRUCTION MANUAL MG MOTOR 32 f Click Internet Protocol Version 4 TCP IPv4...

Страница 33: ...33 MG MOTOR INSTRUCTION MANUAL IP address 192 168 88 9 Subnet mask 255 255 255 0 g Set the IP address and Subnet mask as below The rest of the settings do not need to be changed Click OK or Save...

Страница 34: ...it still doesn t work contact MG for help B 1 3 Via Ethernet cable method 2 If the methods in 1 2 don t work please try the method below a First please refer to the product instructions to correctly...

Страница 35: ...35 MG MOTOR INSTRUCTION MANUAL c Find the IP settings click edit d Change the IP Settings to manual...

Страница 36: ...INSTRUCTION MANUAL MG MOTOR 36 e Set IP address 192 168 88 6 Subnet Prefix Length 24 Gateway 192 168 88 206...

Страница 37: ...nd Play Local PnC Plug and Charge This mode is suitable for most domestic scenarios and is the default mode It can be described as Plug Play anyone can charge their vehicle via the charger by simply p...

Страница 38: ...at least 5 mins the system feedback will show submit successfully d Click Refresh to see if the setting has been uploaded correctly e Then disconnect from the web configuration and restart the charge...

Страница 39: ...o double check if the setting has been uploaded correctly e Then restart the charger turn it off then turn it on f The charger should be enabled by RFID Cards now To test the RFID Card Firstly connect...

Страница 40: ...in Software Setting Network priority selection When your charger has multi method to connect to the Internet you can decide the priority of methods when connecting to the Internet d Please note that...

Страница 41: ...ra wap For other SIM card suppliers please check with your provider If you want to insert the SIM card after the installation please contact an electrician for help For your safety please DO NOT attem...

Страница 42: ...it can broadcast over longer distances While setting up your Router WPA2 is the recommended encryption method B 3 2 1 Connecting to local WiFi a Click on Software Setting b Check WiFi enable c Set Mod...

Страница 43: ...or check the network cable connection and restart the charger B 3 3 Via Ethernet cable B 3 4 Check Internet Connection Click Charging Status If both Link status and Background connection are online th...

Страница 44: ...cting to OCPP platforms please make sure the ChargeHub is connecting to the Internet Please refer to B 3 Connect to Internet to make ChargeHub online To connect ChargeHub to OCPP platforms 1 Click Sof...

Страница 45: ...r side check with the OCPP supplier if the App is not working 3 If the Link Status shows offline please refer to B 3 Connect to the Internet to set up the Internet connection 4 If the Link Status show...

Страница 46: ...tting Click upload and download Restore Factory Setting After the web page shows success wait for at least 10 mins then re boot turn the switch isolator off and on Note Do not turn off the power durin...

Страница 47: ...rt 4 3 Testing and measurement techniques Radiated radio frequency electromagnetic field immunity test IEC 61000 4 4 2012 Electromagnetic compatibility EMC Part 4 4 Testing and measurement techniques...

Страница 48: ...upplied to hotels resorts and other business venues that are not MG Motor dealerships for the purpose of installation at the business location 1 year from the date of original delivery and iii if supp...

Страница 49: ...e a claim under this Warranty you must a cease using the MG Charge Hub immediately after the defect or malfunction appears b notify MG Motor within 7 calendar days after the defect or malfunction appe...

Страница 50: ...und terminal RV3 4 KST 5 Ground terminal AVK16RD 1 3 Wall hanging 1 Wall hanging 1 M6 Self tapping screws 4 8mm diameter plastic expansion tube 4 M6 flower type pan head combination screw 2 4 RFID Car...

Страница 51: ...51 MG MOTOR INSTRUCTION MANUAL...

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