Problems with the charging process
Problem
Possible causes/consequences and
M
M
Solutions
The charge socket flap
cannot be opened.
The charge socket flap is not unlocked.
X
Unlock the vehicle (
Y
page 85).
If the key battery is discharged:
X
Unlock the driver's door using the emergency key element
(
Y
page 86).
or
X
Unlock the vehicle centrally from the inside (
Y
page 91).
The charge socket flap is unlocked, but the opening mechanism is
jammed.
X
Lock the vehicle and unlock it again.
If, after that, the opening mechanism is still jammed:
X
Consult a qualified specialist workshop.
The charging cable can-
not be inserted into the
vehicle socket.
The vehicle is locked.
X
Unlock the vehicle (
Y
page 85).
The vehicle socket is locked.
X
Shift the transmission to position P.
X
Switch the ignition off.
The high-voltage battery
is not being charged.
The
Ý
indicator lamp on the vehicle socket flashes red.
A malfunction has occurred during the initialisation of the charging
process or during charging.
X
Remove the charging cable connector from the vehicle socket and
re-insert it into the vehicle socket.
If the problem persists:
X
Have the power socket checked or use another power socket.
or
X
Use a different charging station.
or
X
Consult a qualified specialist workshop.
Indicator lamp
Ý
on the vehicle socket goes out
The connection between the vehicle and the external current source
cannot be established.
X
Connect the charging cable again.
If the problem persists:
X
Have the power socket checked or use another power socket.
or
X
Use a different charging station.
or
X
Consult a qualified specialist workshop.
190
Charging the high-voltage battery
Driving
and
parking
