Preface
7
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Introduction to CITAN, Model Series 415
Dear Reader,
This Introduction into Service Manual presents the
new Mercedes-Benz Citan of model series 415.
The Mercedes-Benz Citan is the first product of the
partnership between Daimler AG and Renault-
Nissan AG.
The familiar Mercedes-Benz attributes of added value,
quality and longevity have been aimed for and
achieved throughout the vehicle!
The purpose of this brochure is to acquaint you with
the technical highlights of this new vehicle in advance
of its market launch. It is intended to provide informa-
tion for people employed in service, maintenance and
repair as well as for aftersales staff. It is assumed here
that the reader is already familiar with the
Mercedes-Benz model series currently on the market.
This Introduction into Service Manual is not intended
as an aid for repairs or for the diagnosis of technical
problems. For such needs, more extensive information
is available in the Workshop Information System (WIS)
and in the Diagnosis Assistance System (DAS). WIS is
updated monthly. Therefore, the information available
there reflects the latest technical status of our vehi-
cles.
This Introduction into Service Manual presents initial
information relating to the new Citan in model series
415 and, as such, is not stored in WIS. The contents of
these brochures are not updated and no provision is
made for supplements. We will publicize modifications
and new features in the relevant WIS documents. The
information presented in this Introduction into Service
manual may therefore differ from the more up-to-date
information found in the WIS.
All information relating to technical data, equipment
and options is valid as of the copy deadline in
July 2012 and may therefore differ from the current
production configuration.
i
Note
Information about the vehicles and about oper-
ating the vehicle functions can also be found in the
interactive owner's manual on the Internet at:
www.mercedes-benz.de/betriebsanleitung
– This printout will not be recorded by the update service. Status: 09 / 2012 –
