50
13-PROBLEMS/CAUSES/SOLUTIONS
ANOMALY
POSSIBLE CAUSES
SOLUTIONS
The product always runs at maximum
power when in automatic mode
The room thermostat is in the maximum
position
Set the thermostat temperature again.
Faulty temperature probe
Check the panel and replace it, if necessary
Faulty or malfunctioning control panel
Check the probe and replace it, if necessary
Thermostat is set to minimum
Set the thermostat temperature again
The appliance does not start-up
No power supply
Check that the plug is inserted and the
main switch is in the “I” position
Faulty pellet probe
Wait for the water or pellet tank to cool
down and restart the product.
Check whether the brazier is clean.
Replace the fuse
Check the position of the brazier.
Clean the smoke exhaust and/or the
smoke duct
Check whether the spark plug warms up.
Check and if necessary, replace.
Check whether the brazier is clean.
Clean the brazier from any deposits or
residue of unburned pellets.
Check the position of the brazier.
Set the brazier back on its seat.
Check whether the spark plug warms up.
Check and if necessary, replace.
