Email Protection Administrator Guide
160
Proprietary: Not for use or disclosure outside McAfee without written permission.
November 2012
Option 1
Modify
Message contains a high risk zip attachment
field in the
Additional Policies
subtab and save the policy change. This method affects emails for all user accounts
associated with the policy set.
Option 2
If the attachment filename is always the same or contains the same string (for example, if
the filename always contains “monthly_report”), you can designate a policy specific to
that filename. In this case, create a custom filename policy in the
Filename Policies
subtab.
Caution:
This policy would allow any attachment file that contains the designated string
in its name to potentially bypass email filtering.
Wrong Email Got Past Filter
What do we do if spam email, virus email, etc., was delivered anyway?
If you or an email recipient in your system has received email that you feel should have
been filtered, do the following:
1
Check that the email addresses were not added to an Allow list by either the email
recipient or by an Administrator.
2
Check your policy settings in the Control Console to confirm that you have not
changed any settings to allow these emails to bypass filtering.
3
If you have determined that Email Protection or your email system was not configured
to let these emails bypass filtering, forward the email with all content, header
information, and attachments to
.
Service personnel will analyze the email information to refine the filtering engines for
subsequent release, and if necessary, post any urgent updates to virus scanners, etc., to
support filtering these emails properly.
