Use this... To do this...
Severity
Assign a severity to the issue:
• Unknown
• Lowest
• Low
• Medium
• High
• Highest
Resolution
Assign a resolution to the issue. The issue resolution can be assigned once the issue
is processed:
• None
• Fixed
• Waived
• Will not fix
Assignee
Type the user name of the person assigned to the issue or choose them by clicking
...
.
11
Click
Next
.
12
Review the details for the response, then click
Save
.
Managing issues
You can add comments, assign, delete, edit, and view details of issues.
Task
For option definitions, click
?
in the interface.
1
Click
Menu
|
Automation
|
Issues
,
2
Perform the tasks that you want.
Task
Do this...
Adding comments
to issues
1
Select the checkbox next to each issue you want to comment, then click
Action
|
Add comment
.
2
In the
Add comment
panel, type the comment you want to add to the selected
issues.
3
Click
OK
to add the comment.
Adding tickets to
issues
Select the checkbox next to each issue you want to add ticket, then click
Action
|
Add ticket
.
Assigning issues
Select the checkbox next to each issue you want to assign, then click
Assign to
user
.
Display required
columns on
Issues page
Click
Actions
|
Choose Columns
. Select columns of data to be displayed on the
Issues page.
22
Managing Issues and Tickets
Working with issues
294
McAfee
®
ePolicy Orchestrator
®
4.6.0 Software Product Guide
Содержание EPOCDE-AA-BA - ePolicy Orchestrator - PC
Страница 1: ...Product Guide McAfee ePolicy Orchestrator 4 6 0 Software...
Страница 14: ......
Страница 20: ......
Страница 24: ......
Страница 26: ......
Страница 42: ......
Страница 46: ......
Страница 76: ......
Страница 100: ......
Страница 108: ......
Страница 120: ......
Страница 158: ......
Страница 162: ......
Страница 210: ......
Страница 228: ......
Страница 238: ......
Страница 264: ......
Страница 288: ......
Страница 310: ......
Страница 314: ......
Страница 328: ...00...