126
Problem
Likely Cause
Things to Check
U
p
lo
a
d
p
ro
b
le
m
Cannot upload video files.
The protocol is incorrect.
Is the protocol correct? Does "Connection
test" succeed?
For details refer to section “
Upload
” in
Operating Guide.
URL is incorrect.
Is URL correct? Does "Connection test"
succeed?
For details refer to section “
Upload
” in
Operating Guide.
Username or password is
incorrect.
Is Username and password correct? Does
"Connection test" succeed?
For details refer to section “
Upload
” in
Operating Guide.
S
tre
a
min
g
p
ro
b
le
m
Streaming fails.
RTMP server is abnormal.
Is the setting of RTMP server side
appropriate?
Live streaming setting is OFF
Make sure that the Live streaming setting
is not OFF.
For details refer to section “
Streaming
”
in
Operating Guide.
Recording is not started.
(When Live streaming setting is
Together with recording)
For details refer to section
“
Streaming
” in Operating Guide.
Make sure that the recording is started.
Streaming is not started.
(When Live streaming setting is
Independent streaming control)
For details refer to section
“
Streaming
” in Operating Guide.
Make sure that the streaming is started.
The set URL is incorrect.
Make sure that the URL settings on the
product side and the client side.
For details refer to section “
Streaming
” in
Operating Guide.
O
th
er
Other problems, such as
inability to operate, no
display, no audio output,
etc.
The product is in an abnormal
state.
Please restart the product. You may need
to hold the power button for 5 seconds to
turn off the power.
NOTICE
If troubleshooting does not solve problem, consult with your dealer.
When recovering the product for repairing or replacing the product, the data, account ID,
account password, and setting data saved in the HDD will be deleted immediately after recovery,
for the purpose of protecting personal information.
Since it is impossible to restore the data saved in the HDD, be sure to back up the necessary data
and settings.
If we recover the product, you are deemed to have agreed to the above.
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Страница 100: ...100 Photo Snapshot List Preview continued Click thumbnail on photo snapshot list photo preview dialog will show ...