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Matrox EpicA Series – User Guide
2
Cause
Too many programs may be running (using up computer resources).
1
Solution
Close other programs, including memory-resident programs like
System Agent
.
3
Cause
Your Matrox graphics card may be sharing an IRQ (interrupt request) with another PCI card in
your computer (for example, a network card).
1
Solution
Try moving the PCI card to another PCI slot in your computer. For more information, see
the documentation for this card or see your system manual.
Problem
Mouse pointer flickers or disappears when it’s over a video window
1
Cause
You may be using a customized mouse pointer. Windows draws customized mouse pointers
in a way that may cause them to flicker or disappear while they’re over a video window.
1
Solution
Windows 2000/XP
– Use default Windows mouse pointers:
1
Click
Start
#
Settings
*
#
Control Panel
#
Printers and Other Hardware
*
#
Mouse
(double-click*). (* Depending on your version and configuration of Windows, this part
of the step may not be necessary.)
2
Click the
Pointers
tab.
3
In the
Scheme
box, select (or reselect) “
(None)
”, then click
OK
.
DVD
The following troubleshooting items address problems related to DVD. (For general video-related
troubleshooting items,
Problem
DVD video playback is jerky (skipping frames)
1
Cause
Your DVD drive may be too slow.
1
Solution
If your DVD drive supports DMA transfers, enable this feature (
Problem
Can’t play certain DVD videos
1
Cause
A DVD video may not play back because the region setting on your DVD player doesn’t
match the region code on the DVD-ROM disc. DVD players and videos use region codes to
prevent the playback of video that was intended only for a certain region or market.
1
Solution
To get a copy of a DVD video that’s compatible with the region code of your DVD player,
contact the vendor of that video.