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66 Matrix SIMADO GFX11 System Manual
Service Provider Lock
Service Provider Lock feature enables mobile service providers to lock SIMADO GFX11 to work with their own
network only. For example, if SIMADO GFX11 is locked to work with 'Airtel', it will not work with any other service
provider.
To lock SIMADO GFX11 to work with a specific service provider, follow the steps given below:
• Insert the SIM Card of the service provider with which SIMADO GFX11 is to be locked in the SIM Card slot.
• When the SIM gets registered with the network, dial the command to change Default Service Provider
Password and configure the New Service Provider Password.
• Dial the command to lock SIMADO GFX11 with the service provider.
• Restart the system.
• Now SIMADO GFX11 will work only with the service provider whose SIM Card is inserted in the system.
How to configure
• Enter SE Mode.
• To change service provider password, dial:
702-Old Service Provider Password-New Service Provider Password-#*
Where,
Old Service Provider Password is of four digits. Acceptable digits are 0 to 9.
New Service Provider Password is of four digits. Acceptable digits are 0 to 9.
Default Service Provider Password: 1234
• To Lock/Unlock the system with the service provider, dial:
701-Service Provider Password-Code-#*
Where,
Service Provider password is of four digits.
Code is
0 for Unlock
1 for Lock
Default: ‘0’ (Unlock)
• If the SIM Card is absent or not registered with the network and you have dialed the command to Lock/
Unlock the system with the service provider, SIMADO GFX11 will accept the command you dialed, but
will not lock/unlock the system.
• The Service Provider Password is not set to default or changed, when you “Reinstate the Default
Settings” .
If Service Provider password is forgotten, contact Matrix Technical Support team.
• Exit SE Mode.