MP1800X Series Router
Troubleshooting
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2017Maipu, all rights reserved
5-15
5
Troubleshooting
This section describes how to clear the installation errors of the MP1800X series
router.
5.1
Configuration System Troubleshooting
After energizing the router, the start information may be displayed on the configuration
terminal if the system works properly. In case of a configuration system failure, the
configuration terminal may display no information or the messy code.
5.1.1
No-display Failure Troubleshooting
In case of no display after energization, please follow the steps below to check:
Step 1: Check whether the power system of the router works normally
Step 2: Check whether the indicator of the router works normally.
Step 3: Check whether the configuration cable is connected to Console port.
If no problem is found in the above checks, there may be the following reasons:
1. The serial port connected to the configuration cable is wrong (the actual selected
serial port is not consistent with the set serial port of the terminal).
2. The setting of the configuration terminal parameters is wrong (the parameter
requirement: set the baud rate as 9600, data bit as 8, parity check as none, stop
bit as 1, traffic control as none, and select the terminal emulation as VT100). For
details, refer to 4.1.2 Set PC HyperTerminal Parameters.
3. There is something wrong with the configuration cable and you can try to change the
configuration cable.
5.1.2
Messy Code Troubleshooting
In case of any messy code displayed, the wrong configuration terminal parameters are
highly possible (set the Baud rate to be 9600, data bit 8, odd-even check null, stop bit 1,
data flow control null and terminal emulation VT100). Inspect the parameters
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