Example error message: Error 019
Description and instruction
The Hct value of the sample was detected to be
out of range.
Check the allowed Hct range for the test type in
the Test Strip Product Insert.
Example error message: Error 016
Description and instruction
An action (for example closing the Insrument
door) has not been completed within a set time
period so the test cannot be completed.
Dispose of Test Strip, start a new test and follow
the instructions on the display.
Example error message: Error 038
Description and instruction
Insufficient sample volume or Instrument has
experienced a problem and cannot complete
a test.
Dispose of the Test Strip, start a new test and
follow the instructions on the application of
samples in this User Manual. If the problem
persists, contact Customer Services.
Example error message: Error 117
Description and instruction
Onboard control has failed so the Instrument
will not display a result.
Power the Instrument off and try again. Contact
Customer Services is the problem persists.
Troubleshooting - 69
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