Possible Solutions
Probable Cause
Problem
Instruct users not to push striding belt in either direction.
User is pushing
striding belt. This
occurs when the
runner is running faster
than the striding belt
will travel, with the
result of the striding
belt being pushed with
the runner’s feet.
Maximum treadmill
speed is reduced.
User is stalling striding
belt. This will occur
with heavier users at
lower striding belt
speeds. The striding
belt will “stall” if the
user is traveling slower
than the striding belt
speed.
Replace belt and deck. Contact Customer Support Services.
Striding belt/deck
malfunctions. The deck
laminate is worn
through or the
underside of striding
belt is glazed over
(hard, glossy).
Power source is insufficient.
Power source is
insufficient.
Inspect underneath striding belt and machine. Remove any debris or
objects that may cause interference with the treadmill.
Foreign objects may
be stuck underneath
the machine.
Rubbing sound comes
from underneath
treadmill.
Check all electrical connections for proper attachment. Contact
Customer Support Services.
Loose connection at
display console or
motor control board.
Display does not
illuminate when
machine is powered
on.
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