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•
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
•
Other electrical equipment plugged into the outlet is working.
Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem
with the scanner.
Scan was not successful
These are possible solutions. Try one or more of the following:
C
HECK
THE
CABLE
CONNECTIONS
Make sure the network or USB cable is securely connected to the computer and the printer.
A
N
ERROR
MAY
HAVE
OCCURRED
IN
THE
PROGRAM
Turn off and then restart the computer.
Scanning takes too long or freezes the computer
These are possible solutions. Try one or more of the following:
O
THER
SOFTWARE
PROGRAMS
MAY
BE
INTERFERING
WITH
SCANNING
Close all programs not being used.
T
HE
SCAN
RESOLUTION
MAY
BE
SET
TOO
HIGH
Select a lower scan resolution.
Poor scanned image quality
These are possible solutions. Try one or more of the following:
C
HECK
THE
DISPLAY
FOR
ERROR
MESSAGES
Clear any error messages.
T
HE
SCANNER
GLASS
MAY
BE
DIRTY
Clean the scanner glass with a clean, lint
‑
free cloth dampened with water. For more information, see “Cleaning the
scanner glass” on page 199.
A
DJUST
THE
SCAN
RESOLUTION
Increase the resolution of the scan for a higher quality output.
C
HECK
THE
QUALITY
OF
THE
ORIGINAL
DOCUMENT
Make sure the quality of the original document is satisfactory.
Troubleshooting
266
Содержание X860de
Страница 6: ...Edition notice 287 Power consumption 291 Index 304 Contents 6 ...
Страница 211: ...3 Place the tray into the printer 4 Remove the cable cover Maintaining the printer 211 ...
Страница 239: ...3 Pull the jam up 4 Close Door E 5 Close Door A 230 paper jam 1 Open Door D Troubleshooting 239 ...
Страница 242: ...231 paper jam 1 Open Door D 2 Remove the jam D D 3 Close Door D Troubleshooting 242 ...
Страница 250: ...282 paper jam 1 Open Door F 2 Remove the jam 3 Close Door F Troubleshooting 250 ...
Страница 254: ...28x paper jam 284 paper jam 1 Open Door F 2 Remove the jam 3 Close Door F Troubleshooting 254 ...
Страница 255: ...4 Open Door G 5 Remove the jam 6 Close Door G 7 Lift Door H 8 Remove the jam 9 Close Door H Troubleshooting 255 ...
Страница 256: ...285 286 paper jams 1 Lift Door H 2 Remove the jam 3 Close Door H 287 288 paper jams 1 Open Door F Troubleshooting 256 ...