When the text is light or disappearing:
•
From the Copy screen, navigate to:
Content
>
Text
>
> select the appropriate source for the original document being copied >
•
From the Copy screen, navigate to:
Advanced Options
>
Advanced Imaging
>
Sharpness
> increase the current setting
•
From the Copy screen, navigate to:
Advanced Options
>
Advanced Imaging
>
Background removal
, and then reduce the current setting
•
From the Copy screen, navigate to:
Advanced Options
>
Advanced Imaging
>
Contrast
> increase the current setting
•
From the Copy screen, navigate to:
Advanced Options
>
Advanced Imaging
>
Shadow detail
> reduce the current setting
When the output appears washed out or overexposed:
•
On the Copy screen make sure the Content Type and Source settings are appropriate for the document being
scanned.
•
From the Copy screen, adjust the Darkness setting.
•
From the Copy screen, navigate to:
Advanced Options
>
Advanced Imaging
>
Shadow detail
> reduce the current setting
•
From the Copy screen, navigate to:
Advanced Options
>
Advanced Imaging
>
Background removal
> reduce the current setting
Partial document or photo copies
These are possible solutions. Try one or more of the following:
C
HECK
THE
DOCUMENT
PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
C
HECK
THE
PAPER
SIZE
SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1
From the printer control panel, check the Paper Size setting from the Paper menu.
2
Before sending the job to print, specify the correct size setting:
•
For Windows users, specify the size from Print Properties.
•
For Macintosh users, specify the size from the Page Setup dialog.
Troubleshooting
292