•
Dark print
•
Skewed lines
•
Smudges
•
Streaks
•
Unexpected characters
•
White lines in print
Try one or more of the following:
C
LEAR
ANY
ERROR
MESSAGES
Check the display and clear any error messages.
R
EPLACE
THE
TONER
OR
CARTRIDGE
When the print remains faded, replace the toner or print cartridge.
C
LEAN
THE
SCANNER
GLASS
The scanner glass may be dirty. Clean the scanner glass with a clean, lint
‑
free cloth dampened with water.
For more information, see “Cleaning the scanner glass” on page 229.
A
DJUST
THE
TONER
DARKNESS
OF
THE
COPY
Adjust the toner darkness from the Copy menus.
M
AKE
SURE
THE
QUALITY
OF
THE
ORIGINAL
DOCUMENT
IS
SATISFACTORY
Check the quality of the original document.
P
LACE
THE
ORIGINAL
DOCUMENT
PROPERLY
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
M
AKE
SURE
TO
USE
THE
APPROPRIATE
C
OPY
SETTINGS
When patterns (moiré) appear in the output:
•
On the Copy screen make sure the Content Type and Source settings are appropriate for the document being
scanned.
•
From the Copy screen, navigate to:
Advanced Options
>
Advanced Imaging
>
Sharpness
> lower the Sharpness setting
•
On the Copy screen, make sure no scaling is being selected.
Troubleshooting
291
