Note:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
. For non
‑
touch
‑
screen printer models, press
to
navigate through the settings.
Action
Yes
No
Step 1
a
Check if the printer is using a genuine and supported toner
cartridge.
Note:
If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the print dark?
Go to step 2.
The problem is
solved.
Step 2
a
Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
b
Reduce toner darkness. From the control panel, navigate to:
Settings
>
>
Quality
>
Toner Darkness
c
Print the document.
Is the print dark?
Go to step 3.
The problem is
solved.
Step 3
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. Navigate to
Settings
>
Paper
>
Tray Configuration
>
Paper Size/Type
.
b
Print the document.
Is the print dark?
Go to step 4.
The problem is
solved.
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5.
Go to step 6.
Step 5
a
Replace textured paper with plain paper.
b
Print the document.
Is the print dark?
Go to step 6.
The problem is
solved.
Troubleshooting
149
Содержание MX-B557P
Страница 1: ...LASER PRINTER MX B557P MX B707P User s Guide October 2021 Machine type 4064 Models 29H 69H ...
Страница 5: ...Upgrading and migrating 176 Hardware 176 Software 200 Firmware 202 Notices 204 Index 213 Contents 5 ...
Страница 90: ...For non touch screen printer models press to navigate through the settings Understanding the printer menus 90 ...
Страница 103: ...5 Insert the pick roller 6 Close the multipurpose feeder 7 Turn on the printer Maintaining the printer 103 ...
Страница 109: ...2 Unlock the fuser 3 Remove the used fuser 4 Unpack the new fuser Maintaining the printer 109 ...
Страница 110: ...5 Insert the new fuser until it clicks into place 6 Lock the fuser 7 Close the door Maintaining the printer 110 ...
Страница 114: ...3 Remove the used hot roll fuser wiper Maintaining the printer 114 ...
Страница 120: ...2 Remove the used pick roller 3 Unpack the new pick roller Maintaining the printer 120 ...
Страница 121: ...4 Install the new pick roller 5 Close the multipurpose feeder Maintaining the printer 121 ...
Страница 142: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 142 ...
Страница 146: ...5 Insert the staple cartridge holder until it clicks into place 6 Close the door Clearing jams 146 ...
Страница 193: ...b Insert the tabs of the guide bar into the output expander Upgrading and migrating 193 ...