Toner rubs off
Try one or more of the following:
C
HECK
THE
P
APER
T
YPE
SETTING
Make sure the paper type setting matches the paper loaded in the tray.
C
HECK
THE
P
APER
W
EIGHT
AND
P
APER
T
EXTURE
SETTINGS
Change the Paper Weight from Normal to Heavy. If necessary, then change the Paper Texture from Normal to Rough
in the scanner control panel Paper menu.
T
HE
FUSER
IS
WORN
OR
DEFECTIVE
Replace the fuser.
Toner specks
These are possible solutions. Try one or more of the following:
T
HE
CARTRIDGE
MAY
BE
DEFECTIVE
Replace the print cartridge.
T
HERE
IS
TONER
IN
THE
PAPER
PATH
Clean any toner from the paper path. If the problem persists, then contact Customer Support.
Troubleshooting
309