v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, RS110 Types 6435, 6436, 6437 and 6438 server,” on page 27 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
164
Memory size has changed.
1. Run the Configuration/Setup Utility program; then,
exit, saving the configuration settings.
2. Reseat the DIMMs.
175
Service processor code on optional service
processor adapter damaged or not loaded.
Note:
In this case, the service processor is
the optional Remote Supervisor Adapter II
SlimLine.
1. Update the firmware on the optional Remote
Supervisor Adapter II SlimLine (see “Updating the
firmware” on page 13).
2. Replace the optional Remote Supervisor Adapter
II SlimLine.
178
System VPD not available.
1. Reseat the Remote Supervisor Adapter II
SlimLine.
2. Restart the server.
3. Update the Remote Supervisor Adapter II
SlimLine firmware.
4. Update the BIOS code.
5. Update the BMC firmware.
6. (Trained service technician only) Replace the
system board.
184
Power-on password damaged.
1. Restart the server and enter the administrator
password; then, run the Configuration/Setup
Utility program, select
Load Default Settings
,
and save the settings.
2. Reseat the battery.
3. Clear CMOS. See“System-board switches and
jumpers” on page 8 for information about how to
clear CMOS.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
187
VPD serial number not set.
1. Reseat the optional Remote Supervisor Adapter II
SlimLine.
2. (Trained service technician only) Replace the
system board.
Chapter 5. Diagnostics
115
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