Lenovo ThinkAgile CP, Замена аппаратных компонентов и процедуры технического обслуживания

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Step 2. A dialog box appears on screen. Click the
Turn On Support Mode
button.
Figure 8. Turn On Support Mode dialog box
Step 3. After a few seconds, the interconnect switch port number and password information displays at the
top of the Cloud Controller screen. The Lenovo ThinkAgile Advantage Support agent records the
port number and password to use in the remote connection.
Figure 9. Port number and password for Support Mode connection
Access the customer's system via Support Mode
Follow this procedure to gain access to the customer’s system via Support Mode.
Step 1. SSH into the proxy server (tacp-proxy.cp.lenovo.com) using a valid Support ID.
For example:
Note:
marc.lavergne is an
example
Support ID in the following:
Figure 10. Virtual Office sign-in page
Step 2. The SSH session CLI displays. Enter the following command:
ssssh h --p p [[u usseerr’’ss p po orrtt n nu um mb beerr]] cclld dttxx__ssu up pp po orrtt@ @llo occaallh ho osstt
where the user’s port number is the number shown in the user’s Cloud Controller Support Mode
screen.
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Lenovo ThinkAgile CP Hardware Part Replacement and Component Maintenance Procedures