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TIP
The easiest way to send a CTRL+ALT+DEL to the host
machine is to:
1 Establish a Remote Control session with the host
machine.
2 Click on the Session menu, and select “Send
CTRL+ALT+DEL to Host”.
Do not install other remote control products and
LapLink on the same computer
Because of possible incompatibilities, avoid installing
LapLink Gold and another remote control product on the
same computer.
Examples include PC Anywhere and Windows Terminal
Services.
CAUTION
Installing LapLink Gold with another remote
control application installed may result in a failure to reboot
(except in Windows Safe Mode.) For more information on
allowing these programs to coexist with LapLink, visit
www.laplink.com/support.
Avoid pressing CTRL+ALT+DELETE when viewing a
Windows NT, Windows 2000, XP or 2003 host in full-
screen Remote Control
Pressing CTRL+ALT+DELETE on a Windows NT computer
always displays the Windows Security dialog box on that
computer. When you are working in a full-screen Remote
Control session, pressing CTRL+ALT+DELETE not only
displays the Security dialog box locally but also causes the
CTRL and ALT keys to be pressed—but not released—on
the host computer. To release these keys and resume nor-
mal keyboard operation press CTRL and ALT again.
TIP
To have CTRL+ALT+DELETE take effect on a host
computer, click Send CTRL+ALT+DELETE to Host on the
guest's Session menu.
Keep LapLink running before the Windows NT, Win-
dows 2000, XP or 2003 logon prompt
If you have set up LapLink on the host computer to run be-
fore the Windows NT logon dialog box appears, avoid clos-
ing LapLink on that computer unless you have administrator
rights. If you close LapLink, you will have to restart the com-
puter in order to reset LapLink so that other people can con-
nect. (Restarting LapLink is not sufficient.)
Avoid running a Windows NT, Windows 2000, XP or
2003 host in VGA mode
When a Windows NT computer is running in VGA mode you
can make LapLink connections from it to other computers
using Remote Control and File Transfer, but the computer
cannot serve as a Remote Control host. That is, it cannot be
remotely controlled by other computers.
Run DOS in a window on a Windows NT, Windows 2000,
XP or 2003 host
You cannot control full-screen DOS programs on a Windows
NT host. When you attempt to do so, LapLink minimizes the
program and displays a warning message. (To close the
DOS program, right-click the icon, and click Close.)
Avoid this problem by setting up the Windows NT host to dis-
play DOS programs in a window. If you use a shortcut to a
DOS program, for example, right-click the shortcut icon, click
Properties, and then click the Options tab. Below Display
Options, check Window.
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