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. . . Dealing with conflicts
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Changing how all conflicts are handled By default,
each conflict is presented for resolution when you run an
Xchange Agent. You can change this so that conflicts are
handled automatically.
To change how conflicts are handled by an Xchange
Agent:
1 Open the Xchange Agent.
2 On the File menu, click Properties.
3 On the Run Options tab, click this option: Run Unattended,
without Preview or Confirmations. Then click either of these
options:
• Do Not Copy Either; Keep Both Files
• Copy the Newer File over the Older
Ignoring old conflicts By default, old and new conflicts
are treated alike, according to the settings on the Run
Options tab in Properties. For example, if you specify that
conflicts are to be displayed every time you run an agent,
old conflicts will appear every time you run the agent. The
alternative is to exclude old conflicts, regardless of how
other conflicts are handled.
NOTE To retain both versions of files in old conflicts, click
this option on the Advanced tab in Properties: Exclude
Previously Skipped Files.
To exclude old conflicts from synchronizations:
1 Open the Xchange Agent.
2 On the File menu, click Properties.
3 On the Advanced tab, click this option: Exclude Previously
Skipped Files.
Other conflicts
You may encounter other kinds of conflicts in these situa-
tions:
• When you attempt to copy a file or folder with a long
name to a drive that does not accept long names.
• When you attempt to synchronize a file with a folder;
this happens only when a file and a folder have exactly
the same name.
Long name conflicts If you do not shorten long names,
you are given this choice when you run an agent: copy the
file and give the copy a short name, or skip the conflict with-
out copying the file.
Conflicts between files and folders If you do not
rename the file to avoid the conflict, you are given this
choice when you run an agent: copy both the file and folder
and give the copies new names, or skip the conflict without
copying either.
The best way to handle either of these conflicts is to rename
files: shorten the long names or rename the file so that it
does not conflict with the name of the folder. True synchroni-
zation cannot occur otherwise. If you set an agent to run
unattended, for example, neither file in a conflict is copied.