7. Troubleshooting
page 35
LaCie Ethernet Disk mini
User’s Manual
The Problem
The drive is not running
noticeably faster when
connected via Hi-Speed
USB 2.0.
Questions To Ask
Is the drive connected to a USB
port on your computer, or to a
USB hub?
Is the drive connected to a Hi-
Speed USB 2.0 port on your
computer?
Does your computer or
operating system support Hi-
Speed USB 2.0?
Are you using a certified Hi-
Speed USB 2.0 cable to connect
your drive?
Possible Solutions
If your drive is connected to a USB port or hub, this is
normal. A Hi-Speed USB 2.0 device can only operate at Hi-
Speed USB 2.0 performance levels when it is connected
directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the
Hi-Speed USB 2.0 device will operate at the slower USB
transfer rates.
Check to see that the Hi-Speed USB 2.0 drivers for both
your host bus adapter and device have been installed
correctly. If in doubt, un-install the drivers and re-install
them.
See section
2.1. Minimum System Requirements
for more
information.
Ensure that the cable you are using has been properly
certified. The Hi-Speed USB 2.0 cable that was shipped with
your LaCie drive has been properly certified and tested to
comply with USB standards.
