Get Started
5
n
If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you’re swapping phones), you can activate on your computer online or directly
on your phone.
l
Activate on your computer:
o
Go to
sprint.com/activate
and complete the online instructions to activate your phone.
l
Activate on your phone:
o
Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
o
If an error occurs, touch
Activate
to override auto-activation and start the manual
activation wizard.
o
Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated visit
sprint.com/support
for assistance. If you do not have access to the Internet, call Sprint Customer Service at
1-888-211-
4727
from another phone.
Tip:
Do not press the
Power Button
while the phone is being activated. Pressing the
Power
Button
cancels the activation process.
Note:
If you are having any difficulty with activation, visit
sprint.com/support.
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated. Always
use a password to protect against unauthorized access. Your phone automatically transfers all
unanswered calls to your voicemail, even if your phone is in use or turned off.
1. Press
Home
>
>
Dialpad
tab.
2. Touch and hold
to dial your voicemail number.
3. Follow the system prompts to:
l
Create your password.
l
Record your name announcement.
l
Record your greeting.
Important:
Voicemail Password
– It is strongly recommended that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password, anyone who
has access to your phone is able to access your voicemail messages.
For more information about voicemail, see
Voicemail
or
Visual Voicemail
.