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4-2
4.2 Initial checks
Check all items:
Check items
Remedy
Machine
Is the power on?
Turn the power on.
Are the covers closed correctly?
Close all covers correctly.
Is the recording paper set?
Set the recording paper.
Are the toner and drum set correctly?
Set the toner and drum correctly.
Toner
Is the recommended toner used?
Advice customers to use recommend-
ed toner otherwise image failure may
occur easily.
Paper
Do customers use paper conform to the spec-
ification designed for use in the machine?
Advice customers to use suitable
paper otherwise image failure or paper
jam may occur easily.
Does folded or wrinkled paper set in the pa-
per cassette?
Reload new paper.
Is the paper set correctly?
Refer the user's guide to set the paper
correctly. If paper size dial adjustment
or other operation such as paper size
registration is needed, follow the in-
struction.
Paper path
Are the inner part such as fuser, transfer
roller, or transfer guide dirty with paper waste
or toner?
Clean the parts with paper cleaner or
etc.
Are all cassette parts working smoothly?
Replace the part not working smoothly.
Are foreign objects on the paper path?
Remove the objects.
Are the feed rollers worn out?
Replace the roller.
Scanning area /
Document
Do customers use document conform to the
specification designed for use in the ma-
chine?
Instruct customers to scan document
on document glass when the document
is not suitable for ADF. Using unsuit-
able document on ADF may cause
document skew, separation problem or
document jam easily.
Are foreign objects on scanning path?
Remove the object.
Is the scanner dirty?
Clean the scanner as dirty scanner
may cause image failure.
Are the separator roller and separator pad
worn out?
Replace the roller or the pad
Communication
Is the machine connected to a line jack with a
line cable?
Reconnect it.
Are there advanced fax functions such as
closed transmission or block junk fax set?
In some functions, free communication
is not possible.
Printer environment
Is the machine connected to a network hub (or
printer) with LAN cable (or USB cable)?
Reconnect it.
Is the print driver or TWAIN driver installed
correctly?
Reinstall the driver following the user's
guide.
If the machine is on network, is the network
setting correct?
Refer to the user's guide and set up
the network setting.
Others
When the machine is turned on in a warm
place while the machine is cool (in winter, es-
pecially at machine installation), condensation
occurs inside the printer that causes various
problem.
Trouble examples:
• Low image density or uneven density due to
recording part condensation.
• Image trouble due to toner moisture absorp
-
tion
• Blur image due to condensation on drum
surface.
• Paper discharge problem due to condensa
-
tion in paper supply path.
Wipe the parts with dry soft cloths, or
wait for ten to twenty minutes after
power on.
Instruct customers to open toner or
drum bag after it becomes to room
temperature.
Содержание bizhub 25e
Страница 1: ...bizhub 25e FIELD ENGINEERING MANUAL version 1 May 2013 DD1 91200 60 ...
Страница 2: ......
Страница 6: ...iv ...
Страница 48: ...1 42 ...
Страница 76: ...2 28 ...
Страница 153: ...3 77 First page of the report The resettable counter cleared date is printed with six figure of date month year ...
Страница 154: ...3 78 Second page of the report ...
Страница 155: ...3 79 Third page of the report ...
Страница 156: ...3 80 Fourth page of the report ...
Страница 200: ...3 124 ...
Страница 201: ...3 125 ...
Страница 254: ...5 4 5 2 1 URADF TRAY DOCUMENT 1 Pull and remove the TRAY DOCUMENT 2 from the Guide outer B up 1 ...
Страница 325: ...5 75 4 Install the ASSY SCRAPER 5 to the Drum unit 6 5 6 ...
Страница 353: ......