Diagnostics and Troubleshooting
5-26
October 2002
Non-Numeric Error Messages
Error Message
Possible Cause/Subsystem
Possible Solution
An underrun error occurred during
communications to the following
device.
• The cable between the printer
and the host computer is worn.
• One or more of the connections
between the printer and the host
computer has malfunctioned.
• Check that all of the cables are
properly connected.
• Check the cables and
connections between the printer
and the host computer for wear
and if necessary, replace them.
An UNKNOWN error occurred
during communications to the
following device.
An unknown error occurred in the
application.
• Restart the calibration application.
• If the problem continues, make
sure you have the Calibration
Application and ASPI SCSI
device driver installed correctly.
Device not found.
The host computer attempted to
contact the printer at the specified
SCSI ID but did not get a response.
• Make sure that the printer is
turned on and is on-line.
• Make sure the Calibration
Application and ASPI SCSI
device driver are installed
correctly.
Invalid Device ID.
The host computer attempted to
contact the printer at the specified
SCSI ID but did not get a response.
Make sure that the printer is turned
on and is on-line
The following device is busy.
The printer at the specified SCSI ID
is busy.
Check that all of the cables are
properly connected.
The following device is closed.
The connection between the printer
and host computer was lost.
Check that all of the cables are
properly connected.
Содержание Professional RP 50
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