Keysight M9521A, Руководство для стартапов

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32 Keysight M9521A AXIe System Module Startup Guide
Service And Support
Service And Support
If you need to return the module for service
Should it become necessary to return a Keysight module for repair or service,
follow the steps below:
1 Review the warranty information shipped with your product.
2 Contact Keysight to obtain a return authorization and return address. If you
need assistance finding Keysight contact information go to
www.keysight.com/find/assist (worldwide contact information for repair and
service) or refer to the Support information on the product web page at:
www.keysight.com/find/M9521A .
3 Write the following information on a tag and attach it to the malfunctioning
equipment.
– Name and address of owner. A Post Office box is not acceptable as a return
address.
– Product model number (for example, M9521A)
– Product serial number (for example, TWXXXXXXXX). The serial number
label is located on the side of the module.
– A description of failure or service required.
4 Carefully pack the module in its original ESD bag and carton. If the original
carton is not available, use bubble wrap or packing peanuts, place the
instrument in a sealed container and mark the container “FRAGILE”.
5 On the shipping label, write ATTENTION REPAIR DEPARTMENT and the
service order number (if known).
Keysight On The Web
You can find information about technical and professional services, product
support, and equipment repair and service on the Web:
http://www.keysight.com .
Select your country from the drop-down menu at the top. Under Electronic Test
and Measurement , click on Services . The Web page that appears next has
contact information specific for your country.
If any correspondence is required, refer to the product by model
number and serial number.