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KEP Multi-Protocol Communication Card Option Start-up Guide

Page 29

Appendix A.5. Take Diagnostic Capture With the FieldServer Toolbox

•

Extract the executable file and complete the installation.

Ethernet Port

Figure 25: Ethernet Port Location

•

Disable any wireless Ethernet adapters on the PC/Laptop.

•

Once the Diagnostic Capture is complete, email it to

[email protected]

.The

Diagnostic Capture will accelerate diagnosis of the problem.

•

Ensure that FieldServer Toolbox is Loaded on the PC that is currently being used, or download

FieldServer-Toolbox.zip on the Sierra Monitor webpage, under Customer Care: Resource Center,

Software Downloads:

http://www.sierramonitor.com/customer-care/resource-center?filters=software-downloads

•

Disable firewall and virus protection software if possible.

•

Connect a standard CAT5 Ethernet cable between the PC and COM CARD.

•

Double click on the FS Toolbox Utility.

•

Step 1:

Take a Log

o

Click on the diagnose icon of the desired device

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Содержание ES762-ST2

Страница 1: ... setup instructions and usage The instructions are effective for the above as of August 2016 Multi Protocol Communication Card COM CARD Start up Guide For Interfacing KEP Products SUPERtrol_II SUPERtrol_I LEVELtrol_II ES762 ST2 To Building Automation Systems BACnet MS TP BACnet IP Modbus TCP IP Metasys N2 EtherNet IP DF1 and LonWorks ...

Страница 2: ... Card Option Start up Guide Page 2 Technical Support Support Contact Information Kessler Ellis Products 10 Industrial Way East Eatontown NJ 07724 Customer Service 800 631 2165 732 935 1320 Email flowsupport kep com Website www KEP com ...

Страница 3: ...ction 4 3 5 Use a browser to access the embedded tool which is referred to in this manual as the Web Configurator to select the device that will be attached to COM CARD and set the Modbus Node ID Once the device is selected the COM CARD Automatically builds and loads the Configuration Section 5 6 BACnet IP or Modbus TCP IP Option 3 Use a browser to access the COM CARD Web Configurator to change th...

Страница 4: ...onfiguration 19 5 5 4 DF1 Configuration 19 6 BACNET MS TP AND BACNET IP SETTING NODE_OFFSET TO ASSIGN SPECIFIC DEVICE INSTANCES 20 7 HOW TO START THE INSTALLATION OVER CLEARING PROFILES 21 8 LONWORKS Option 4 COMMISSIONING COM CARD ON A LONWORKS NETWORK 22 8 1 Commissioning COM CARD on a LonWorks Network 22 8 1 1 Instructions to Download XIF File from COM CARD Using Browser 22 9 BACNET EXPLORER 24...

Страница 5: ...KEP Multi Protocol Communication Card Option Start up Guide Page 5 NOTES ...

Страница 6: ... The mark is a symbol of a high quality BACnet product Go to http www BACnetInternational net btl for more information about the BACnet Testing Laboratory Click here for BACnet PIC Statement LonMark International is the recognized authority for certification education and promotion of interoperability standards for the benefit of manufacturers integrators and end users LonMark International has de...

Страница 7: ...ected to the COM CARD and automatically configures them for BACnet 1 MS TP BAC net IP Metasys 2 N2 by JCI Modbus TCP IP EtherNet IP DF1 or LonWorks 3 It is not necessary to download any configuration files to support the required applications The COM CARD is pre loaded with tested Profiles Configurations for the supported devices 1 BACnet is a registered trademark of ASHRAE 2 Metasys is a register...

Страница 8: ..._________________________ Option 3 units have the following 2 ports Ethernet RS 485 Option 4 units have the following 2 ports LonWorks Ethernet The total number of Registers presented by the device attached to the COM CARD cannot exceed Model Protocols Supported Option 3 Specify Protocol BACnet IP BACnet MS TP Modbus TCP IP Meyasys N2 AB DF1 AB Ethernet IP Option 4 LonWorks LonWorks COM CARD Optio...

Страница 9: ...documented The Modbus Node ID assigned is used for designating the Device Instance for BAC net IP and BACnet MS TP Section 6 The Metasys N2 and Modbus TCP IP field protocol Node IDs are automatically set to be the same value as the Node ID of the Modbus RTU device Set the serial device that the COM CARD is plugged into to have the same Baud Rate Data Bits Stop Bits and Parity settings as the COM C...

Страница 10: ...Quad Digital Input ES762 only RS 485 Ethernet RS 232 KEP Multi Protocol Communication Card Option Start up Guide Page 10 4 INTERFACING COM CARD TO DEVICE 4 1 Connection Ports ...

Страница 11: ...rom COM CARD to RS 485 Field Network Connect the BACnet MS TP or Metasys N2 RS 485 network wires to the 4 pin RS 485 connector on COM CARD Terminal Block as shown below in Figure 6 o The RS 485 GND Pin 1 is not typically connected See Section 5 4 for information on connecting to BACnet IP network If the COM CARD is the last device on the BACnet MS TP or Metasys N2 trunk then the End Of Line Termin...

Страница 12: ...nd COM CARD Ethernet Port The Default IP Address of COM CARD is 192 168 1 24 Subnet Mask is 255 255 255 0 If the PC and COM CARD are on different IP Networks assign a static IP Address to the PC on the 192 168 1 xxx network For Windows XP Go to Right click on Local Area Connection Properties Highlight For Windows 7 or later Go to Right click on Local Area Connection Properties Highlight For Window...

Страница 13: ...Connected to COM CARD Figure 9 Web Configurator Showing no Active Profiles In the Web Configurator the Active Profiles section is shown on the lower left side of the screen The Active Profiles section lists the currently active device profiles including previous Web Configurator additions This list will be empty for new installations or after clearing all con figurations Figure 9 To add an active ...

Страница 14: ...gurator Showing Active Profile Additions Once the Profile for the device has been selected from the drop down list enter the value of the de vice s Modbus Node ID which was assigned in Section 3 3 2 Then press the Submit button to add the Profile of the device to be configured Completed additions will be listed under Active Profiles as shown in Figure 11 ...

Страница 15: ...he same subnet as the COM CARD Section 5 1 open a web browser on the PC and enter the IP Address of the COM CARD the default address is 192 168 1 24 The Web Configurator is displayed as the landing page Figure 12 To access the Web GUI click on the Diagnostics Debugging button in the bottom right side of the page Figure 12 Web Configurator Screen with Active Profiles ...

Страница 16: ... IP Address field of the COM CARD Ethernet port If necessary change the Netmask N1 Netmask field Type in a new Subnet Mask If necessary change the IP Gateway Default Gateway field Type in a new IP Gateway NOTE If the COM CARD is connected to a router the IP Gateway of the COM CARD should be set to the IP Address of that router Reset COM CARD Unplug Ethernet cable from PC and connect it to the netw...

Страница 17: ...n 3 Use the Protocol Selector by typing in the corresponding number next to the desired protocol o BACnet IP 1 o BACnet MS TP 2 o Metasys N2 3 o Modbus TCP IP 4 o EtherNet IP 5 o DF1 6 Then click System Restart to bring up options to configure the desired protocol For Option 4 There are no device details to be entered for this protocol combination Enter the appropriate details for BACnet IP ...

Страница 18: ...Multi Protocol Communication Card Option Start up Guide Page 18 5 5 2 BACnet MS TP Configuration Enter the appropriate details for BACnet MS TP Figure 15 Web Configurator Showing BACnet MS TP Configuration ...

Страница 19: ...TCP and EtherNet IP Configuration 5 5 4 DF1 Configuration Figure 16 Web Configurator Showing Metasys N2 Configuration Figure 17 Web Configurator Showing DF1 Configuration There are no Web Configurator Parameters for Metasys N2 Modbus TCP IP or EtherNet IP Enter the appropriate details for DF1 ...

Страница 20: ...tion the assigned IP Address must be gathered from the network administrator o The Web Configurator is displayed as the landing page Section 5 5 The Node_Offset field shows the current value default 50 000 o The values allowed for a BACnet Device Instance can range from 1 to 4 194 303 To assign a specific Device Instance or range change the Node_Offset value as needed using the calculation below D...

Страница 21: ...e COM CARD the default address is 192 168 1 24 If the IP Address of the COM CARD has been changed by previous configuration the assigned IP Address must be gathered from the network administrator The Web Configurator is displayed as the landing page At the bottom left of the page click the Clear Profiles and Restart button Once restart is complete all past profiles discovered and or added via Web ...

Страница 22: ...1 Instructions to Download XIF File from COM CARD Option 4 Using Browser Connect a CAT5 Ethernet cable Straight through or Cross Over between the PC and COM CARD The Default IP Address of COM CARD is 192 168 1 24 Subnet Mask is 255 255 255 0 If the PC and COM CARD are on different IP Networks assign a static IP Address to the PC on the 192 168 1 xxx network For Windows XP Go to Right click on Loca...

Страница 23: ...ows 7 use the following IP Address Click twice Open a web browser and go to the following address IP Address of COM CARD fserver xif o Example 192 168 1 24 fserver xif If the web browser prompts to save the file save the file onto the PC If the web browser displays the xif file as a web page save the file onto the local PC as fserver xif ...

Страница 24: ...U up to 32 devices BACnet MS TP BACnet IP A typical working example of a BACnet Explorer on a BACnet Network For additional details related to the BACnet Explorer go to the Sierra Monitor Resource Center www sierramonitor com customer care resource center and download the BACnet Explorer Start up Guide For purchasing information look up the BACnet Explorer page on the Sierra Monitor website www si...

Страница 25: ...net adapters on the PC Laptop Ensure that FieldServer Toolbox is loaded onto the local PC If not download FieldServ er Toolbox zip on the Sierra Monitor webpage under Customer Care Resource Center Soft ware Downloads http www sierramonitor com customer care resource center filters software downloads Disable firewall and virus protection software if possible Connect a standard CAT5 Ethernet cable b...

Страница 26: ...ages screen Type the IP Address of the COM CARD into the web browser or use the FieldServer Toolbox to connect to the COM CARD Click on Diagnostics and Debugging Button then click on view and then on connections If there are any errors showing on the Connection page please refer to Appendix A 3 for the rele vant wiring and settings ...

Страница 27: ...ta bits stop bits o Check device address o Verify wiring o Verify device is connected to the same subnet as the COM CARD o Verify the Modbus device was discovered in Web Configurator Section 5 2 Field COM problems o If Ethernet protocols are used observe Ethernet LEDs on the COM CARD Appendix A 4 o Check dipswitch settings using correct baud rate and device instance o Verify IP Address setting o V...

Страница 28: ...It will turn off after 5 seconds A steady red light will indicate there is a system error on COM CARD If this occurs immediately report the related system error shown in the error screen of the GUI interface to Sierra Monitor Corporation for evaluation Node Offline The Node Offline LED will turn on and stay solid if there is no communication with the device RX The RX LED will flash when a message ...

Страница 29: ...gnostic Capture will accelerate diagnosis of the problem Ensure that FieldServer Toolbox is Loaded on the PC that is currently being used or download FieldServer Toolbox zip on the Sierra Monitor webpage under Customer Care Resource Center Software Downloads http www sierramonitor com customer care resource center filters software downloads Disable firewall and virus protection software if possibl...

Страница 30: ...n Card Option Start up Guide Page 30 o Select Full Diagnostic NOTE If desired the default capture period can be changed o Click on Start Diagnostic o When the capture period is finished the Diagnostic Test Complete window will appear ...

Страница 31: ...tart up Guide Page 31 Step 2 Send Log o Once the diagnostic test is complete a zip file will be saved on the PC o Choose Open to launch explorer and have it point directly at the correct folder o Send the Diagnostic zip file to flowsupport kep com ...

Страница 32: ...e Firmware tab 5 In the Firmware tab click on Choose Files and select the firmware file extracted in step 1 6 Click on the orange Submit button 7 When the download is complete click on the System Restart button Access to the COM CARD can be restricted by enabling a password There are 2 access levels defined by 2 account names Admin and User The Admin account has unrestricted access to the COM CARD...

Страница 33: ...s bar of the browser type the IP address filename o Example 192 168 1 24 prof1b csv Press the enter key and save the file Open the file and go to the server side map descriptors section The map_descriptor_name data_array_name and data array_offset will be shown for each point Go back to the browser and select the view branch Select the data arrays branch Select the data array that corresponds with...

Страница 34: ... AI 21 AI 21 Flt_XXX 020 F11 020 nvoAlmPt2_XXX SNVT_count_f Alarm Point 3 AI 22 AI 22 Flt_XXX 021 F11 021 nvoAlmPt3_XXX SNVT_count_f Year AI 23 AI 23 U16_XXX 044 N10 044 nvoYear_XXX SNVT_count_f Month AI 24 AI 24 U16_XXX 045 N10 045 nvoMonth_XXX SNVT_count_f Day AI 25 AI 25 U16_XXX 046 N10 046 nvoDay_XXX SNVT_count_f Hours AI 26 AI 26 U16_XXX 047 N10 047 nvoHours_XXX SNVT_count_f Min AI 27 AI 27 U...

Страница 35: ..._XXX SNVT_switch Sens Proc Alm Relay 2 Lo Alm BI 25 DI 25 Bit_XXX 024 B12 024 nvoAlRl2LoAl_XXX SNVT_switch Sens Proc Alm Relay 3 Hi Alm BI 26 DI 26 Bit_XXX 025 B12 025 nvoAlRl3HiAl_XXX SNVT_switch Sens Proc Alm Relay 3 Lo Alm BI 27 DI 27 Bit_XXX 026 B12 026 nvoAlRl3LoAl_XXX SNVT_switch Srvc Test 24Vdc Out Error BI 28 DI 28 Bit_XXX 027 B12 027 nvo24VDCErr_XXX SNVT_switch Srvc Test Pulse In Error BI...

Страница 36: ...Error Setup Checksum Error BI 13 DI 13 Bit_XXX 020 B12 020 nvoSetChkErr_XXX SNVT_switch Error Rate Overflow Error BI 14 DI 14 Bit_XXX 021 B12 021 nvoRtOvrfErr_XXX SNVT_switch Error A to D Not Converting BI 15 DI 15 Bit_XXX 022 B12 022 nvoAtDNtCnv_XXX SNVT_switch Error Aux Input Too Low BI 16 DI 16 Bit_XXX 023 B12 023 nvoAuxIn2Lo_XXX SNVT_switch Error Aux Input Too High BI 17 DI 17 Bit_XXX 024 B12 ...

Страница 37: ...In2Lo_XXX SNVT_switch Error Aux Input Too High BI 4 DI 4 Bit_XXX 024 B12 024 nvoAuxIn2Hi_XXX SNVT_switch Error Level Input Too Low BI 5 DI 5 Bit_XXX 025 B12 025 nvoLvlIn2Lo_XXX SNVT_switch Error Level Input Too High BI 6 DI 6 Bit_XXX 026 B12 026 nvoLvlIn2Hi_XXX SNVT_switch Error RTD Out Of Range BI 7 DI 7 Bit_XXX 028 B12 028 nvoRTDOutRng_XXX SNVT_switch Warning Battery Low Warning BI 8 DI 8 Bit_XX...

Страница 38: ...st Hour AI 34 AI 34 U16_XXX 060 N11 060 nvoPwrLstHr_XXX SNVT_count_f Power Lost Min AI 35 AI 35 U16_XXX 061 N11 061 nvoPwrLstMin_XXX SNVT_count_f Aux 3 AI 36 AI 36 Flt_XXX 027 F10 027 nvoAux3_XXX SNVT_count_f Aux 2 Total AI 37 AI 37 Flt_XXX 028 F10 028 nvoAux2Tot_XXX SNVT_count_f Aux 2 Grand Total AI 38 AI 38 Flt_XXX 029 F10 029 nvoAx2GrdTot_XXX SNVT_count_f Aux 3 Total AI 39 AI 39 Flt_XXX 030 F10...

Страница 39: ... Input 2 Iin Error BI 32 DI 32 Bit_XXX 031 B12 031 nvoSvIn2IinE_XXX SNVT_switch Servc Test Input 2 RTD Error BI 33 DI 33 Bit_XXX 032 B12 032 nvoSvIn2RTDE_XXX SNVT_switch Servc Test Input 3 Iin Error BI 34 DI 34 Bit_XXX 033 B12 033 nvoSvIn3IinE_XXX SNVT_switch Servc Test Input 3 RTD Error BI 35 DI 35 Bit_XXX 034 B12 034 nvoSvIn3RTDE_XXX SNVT_switch Servc Test Pulse Out Error BI 36 DI 36 Bit_XXX 035...

Страница 40: ...erature above 65 C it should be installed in a Restricted Access Area requiring a key or a special tool to gain access This device must not be connected to a LAN segment with outdoor wiring COM CARD Option 3 COM CARD Option 4 Electrical Connections One 3 pin Phoenix connector with RS 485 port gnd One Ethernet 10 100 BaseT port One 2 pin Phoenix connector with One FTT 10 LonWorks port One Ethernet ...

Страница 41: ...nstallation or application or on which original identification marks have been removed or altered This Limited Warranty also will not apply to interconnecting cables or wires consumables or to any damage resulting from battery leakage In all cases KEP s responsibility and liability under this warranty shall be limited to the cost of the equipment The purchaser must obtain shipping instructions for...

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