
12
troubleshooting guide
Problem
Cause
Solution
The Blender will not
No Power/Power On
Check blender
operate.
Light not illuminated.
plugged in.
Blender not assembled
Check blade unit is
correctly.
fully tightened to
the goblet.
Power On Light flashing
The blender has
Turn the speed
slowly.
been left plugged in and
control to the
(BLP61/BLM61 only)
in the ‘on’ position for
“O” OFF position,
more than 15 minutes
wait 5 seconds and
and has gone into
then turn to “on” to
standby mode.
reset.
BLP61/BLM61 Blender not Goblet fitted and speed
Either select a speed
operating but Power On
control turned to “on” but
manually or press
and programme button
speed or programme
one of the
lights on.
not selected.
programme buttons.
Power on light flashing
The goblet is removed
Turn the speed
rapidly (BLP61/BLM61 only) from the power unit
control to “O” OFF
without turning the speed
and reselect a
control to “O” OFF.
speed.
Programme buttons not
Programme buttons will
Turn the speed
operating
not operate unless the
control to “on” and
speed control is turned to select the required
the “on” position first.
programme.
Blender leaking from blade Seal missing.
Check seal is fitted
assembly.
Seal incorrectly fitted.
correctly and not
Seal damaged.
damaged. To obtain
a replacement seal
see “service &
customer care”.
Blender seal missing from
The seal is packed
Unscrew goblet and
blade unit when removed
pre-fitted to the blade
check that seal is
from packaging.
unit.
fitted to blade unit.
To obtain a
replacement seal
see “service &
customer care”.
If none of the above solve the problem see “Service & Customer Care”.