143
Troubleshooting
Network problem
No connection to the network
possible
Check that the (cross-over) network
cable is correctly connected (clicked
home) (receiver, router, etc.)
Refer to your PC or network specialist
HbbTV service is
not available
The selected channel is not
provided by HbbTV.
Select a channel/transmitter that
is provided by HbbTV (e.g. ARD or
ZDF)
Internet connection is not available
Check that the (cross-over) network
cable is correctly connected (clicked
home) (receiver, router, etc.)
Refer to your PC or network specialist