JLCooper Limited Warranty
JLCooper Electronics ("JLCooper") warrants this product to be free of defects in materials or
workmanship for a period of 12 months from the date of purchase. This warranty is non-transferable and
the benefits apply only to the original
owner
. Proof of purchase in the form of an itemized sales receipt is
required for warranty coverage. To receive service under this warranty, customers in the United States
should contact the JLCooper factory at +1-310-322-9990 and talk to a service technician. If necessary, a
Return Authorization number may be issued. For our customers outside the United States, it is
recommended that you first contact your Dealer or Distributor, since they may offer their own service or
support policy. If local support is not obtainable, please send a FAX to JLCooper's Service Department at
+1-310-335-0110 with a detailed description of the service required. Upon issuance of return
authorization, the product should be packed in the original shipping materials and shipped prepaid and
insured to: Service Department, JLCooper Electronics, 142 Arena Street, El Segundo, CA 90245. Please
include the following: copy of the sales receipt, your name and address (no P.O. Boxes, please), a brief
description of the problem, and any other related items discussed with the service department and
considered necessary to evaluate the product or effect a repair. The return authorization number must be
clearly written on the outside of the package. JLCooper will at its option, without charge for parts or
labor, either repair or replace the defective part(s) or unit. Carriage, insurance, customs duties,
impounds, tariffs, taxes, surcharges, brokerage fees and other shipping costs are not covered by this
warranty. JLCooper's normal repair turn around time at the factory is approximately 15 business days
from receipt of product to shipping. Your actual turn around time will include return shipping. Actual turn
around time will vary depending upon many factors including the repeatability of the customer's reported
complaint, the availability of parts required for repair, the availability of related products needed to
evaluate the product if necessary. Priority services are available at additional cost. These should be
discussed with the service technician at the time the return authorization is issued. This warranty provides
only the benefits specified and does not cover defects or repairs needed as result of acts beyond the
control of JLCooper including but not limited to: abuse, failure to operate in accordance with the
procedures outlined in this owner's manual; nor does it cover damage from accident, negligence, using
incorrect power supply, modification, alteration, improper use, unauthorized servicing, tampering,
ingress of foreign matter; nor for damage from natural or man-made events such as, but not limited to
flooding, lightning, electrostatic discharge, tornadoes, earthquake, fire, civil unrest, war, terrorism, etc.
THE DURATION OF ANY OTHER WARRANTIES, WHETHER IMPLIED OR EXPRESS, INCLUDING
BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTY HEREIN. JLCOOPER HEREBY EXCLUDES
INCIDENTAL AND CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF
TIME, INCONVENIENCE, DELAY IN PERFORMANCE OF THIS WARRANTY, THE LOSS OF USE OF
THE PRODUCT OR COMMERCIAL LOSS, AND FOR BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT. JLCOOPER SHALL NOT BE
LIABLE FOR DAMAGES OR LOSS RESULTING FROM THE NEGLIGENT OR INTENTIONAL ACTS
OF THE SHIPPER OR HIS CONTRACT AFFILIATES. THE CUSTOMER SHOULD CONTACT THE
SHIPPER FOR PROPER CLAIMS PROCEDURES IN THE EVENT OF DAMAGE OR LOSS
RESULTING FROM SHIPMENT. THIS WARRANTY SHALL BE GOVERNED BY THE LAWS OF THE
STATE OF CALIFORNIA.
JLCooper makes no warranties, express or implied, regarding this software’s fitness for a particular
purpose, and in no event shall JLCooper Electronics be liable for incidental or consequential damages,
loss of profits, loss of data or data being rendered inaccurate, or losses sustained by third parties even if
JLCooper Electronics has been advised of the possibility of such damages.
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