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TS-2030EN/TS-2076EN Series Progressive Scan Cameras
Frequently Asked Questions and Troubleshooting
7
Frequently Asked Questions and Troubleshooting
7.1 Problem 1: What Password Allows Login from a RS232 Debug Port or
Telnet Session to the EN Camera?
User name = root, password = JAIPULNiX
7.2 Problem 2: What is a Password to Start the EN Setup Software?
The factory default setting is, user name = Administrator; password = Password. Once you log in for the
first time, you can change the administrator’s password or create a new user. Find “User
Administration” under the “Tools” menu item. The program allows you to manage your password, user
management, and security level setting.
7.3 Problem 3: Does the EN Color Camera Produce a 24-bit Color Image?
1.
The EN color camera outputs an 8-bit CFA (Color Filter Array) monochrome image. Color interpo-
lation and white balance software are required in the host PC side to display a color image. White
balance parameters (R gain and B gain) are calibrated at the factory, and then saved in the camera
registers.
2.
Turn off JPEG encoding, or you will lose color information.
7.4 Problem 4: EN Setup Software Does Not Find Any Camera in the Network
1.
Make sure that your host PC and EN cameras have the same subnet address, and that their IP
addresses are not identical. If the EN camera’s IP address is 192.168.30.65, then you should not set
the same IP address to the host PC.
2.
If you have a firewall set up on your Windows computer, disable it. Also, be sure to enable network
data transfer of the EN setup software.
3.
If the EN camera’s IP address is unknown, use the RS-232 debug cable. For more information,
please see Section 2.2.2 (b on page 4.
4.
If the EN camera is set to DHCP client mode, then you need DHCP server in your network.
Otherwise, a valid IP address is not assigned to the EN camera.
7.5 Problem 5: EN Setup Software Found the Camera, But the Video Image is
too Dark or Just Black
1.
Make sure that the iris of the lens is open. If the light sensor is connected, then it is controlling the
camera parameters such as shutter, and gain. If the light sensor is set up outdoors and the EN
camera is set up indoors in the daytime, then the image will look very dark, because the camera
parameter is probably set to the highest shutter (1H exposure time), and lowest gain (Gain=min).
Содержание Pulnix TS-2030EN Series
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