IXIA BreakingPoint 20, Руководство по установке

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Troubleshooting Questions
BreakingPoint 20 Installation Guide 42 BreakingPoint Systems Inc. © 2005-2015
Question:
How do I know when an OS update or ATI Update is available?
Answer: If you have automatic updates enabled, the system will alert you that an update has been
downloaded to your system once you log into the Control Center. However, if you do not have
automatic updates enabled, you will need to check
Strike Center periodically for new releases.
On the Strike Center main page, click the OS Updates link for system updates or click the ATI
Updates link for ATI updates.
Question: What ports do I need to be open to allow me to manage the system?
Answer:
You will need to have the following ports available: 80, 443, 8880, and 843.
Question:
My system status says “System Not Operational”. What should I do?
Answer: There are two cases when this may occur: soon after a system has been rebooted, or after
the system has not been rebooted for an extended period of time. Typically, after you reboot your
system, you should wait at least 5 minutes before running a test. If you try to run a test before this
time, the system may display this error. To resolve this error in either case, select
Control Center
> Administration from the Menu bar, click the Restart button to reboot your system, and wait at
least 5 minutes before using the system.
Question: Where is the diagnostics file?
Answer:
You can download the diagnostics file from the Start Page. If you click the
Diagnostics
button, you will be prompted to save a ZIP file to your computer. The zip file contains the
diagnostics files for the system.
Troubleshooting Questions
Question:
What should I do if the fan stops running?
Answer: First, power off the system. Once the system is completely off, remove the fan tray from
its module, and reseat the fan by reinserting it into the module again. After you have reseated the
fan tray, power the system on. If this does not resolve your issue, please contact BreakingPoint
Support.
Question: When should I remove the power tray?
Answer: You can remove the power tray if you are experiencing problems with the power supply
and need to ship the power tray to BreakingPoint Systems.
Update Questions
Question:
I just installed the latest OS update; however, I could not reconnect. What should I do?
Answer: Clear your cache and refresh the browser.
Question: Where can I download the latest software updates and ATI Updates?
Answer:
All updates can be downloaded from Strike Center. Visit
http://
strikecenter.breakingpoint.com
.