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7. Maintenance, Cleaning and Diagnosis
This chapter describes the user maintenance and cleaning procedures for the Programat EP 3010 G2. Only those tasks are
listed that may be performed by dental professionals. All other tasks must be performed by qualified service personnel at a
certified Ivoclar Vivadent Service Center.
7.1 Monitoring and maintenance
The time for these maintenance procedures depends on the frequency of use and the working habits of the users.
Therefore, the recommended times are only approximate values.
Hazardous area
Part
When
Check all plug-in connections for correct fit.
Various external connections
Weekly
Check if the furnace head opens smoothly and without excessive
noise.
Furnace head opening mechanism Monthly
Check if the thermocouple is straight and in the right place.
Thermocouple
Weekly
Check the insulation for cracks and damages. If the insulation is
worn down, it has to be replaced by a certified Ivoclar Vivadent
Service Center. Fine hairline cracks on the surface of the insulation
are harmless and do not influence the function of the furnace in a
negative fashion.
Insulation
Monthly
Check if the sealing rims of the furnace head and furnace base are
clean and undamaged.
Sealing rims of the furnace head
and base
Weekly
Check the keypad for visible damage. If the keypad is damaged, it
has to be replaced by a certified Ivoclar Service Center.
Membrane-sealed keypad
Weekly
Check the temperature:
Use the temperature checking set to check and adjust the tem-
perature in the furnace.
Firing chamber
Twice a year
Check the quartz glass cylinder to make sure that the quartz glass
is not defective.
Firing chamber
Daily
Check if there is condensate in the vacuum hose or firing chamber.
Vacuum hose,
firing chamber
Monthly
This furnace has been developed for typical use in dental laboratories. If the product is used in a production
enterprise, for industrial applications and for continuous use, premature ageing of the expendable parts has to
be expected. The expendable parts are, e.g. the heating muffle, the furnace head sealing rim or the insulation
material.
Expandable parts are not covered by the warranty. Please also observe the shorter service and maintenance intervals.
In general, the furnace head should not be replaced since the components (furnace head and furnace base) have
been coordinated with each other. However, if the furnace head must be replaced for maintenance reasons,
subsequent temperature calibration is required.
