28
13.0 T
ROUBLESHOOTING
G
UIDE
S
YMPTOM
P
OSSIBLE
P
ROBLEM
R
EMEDY
Dark Image
Low Light Source [LS] intensity
setting
Increase LS intensity
Object distance too far or
object is extremely dark
Use higher intensity LS
Dirt on external optical
surfaces
Clean optics
Damaged Light Guide -
noticeable damage to LG
jacket
Return to ITI for repair
Image Not Clear
Dirt on external optical
surfaces
Clean optics
Object distance is out of
scope’s range
Move scope to proper object
distance
Dirt or liquid on internal optical
surfaces
Return to ITI for repair
No Image
No or low LS intensity
Check LS
Dirt on external optical
surfaces
Clean optics
Scope is damaged
Return to ITI for repair
TROUBLESHOOTING
– Image Color (White Balance)
Most likely the problem is white balance. If the SET mode of white balance is selected, the white balance
must be reset upon restart of the system. The previous setting is not retained in memory. See the White
Balance section of this manual for directions. This does not apply to AUTO mode as it will continue to
operate after system restart.
NOTICE:
When system is started in AUTO white balance mode the image may appear orange-red in
color. This is because an object is reflecting too much light onto the camera while it is starting
up. The camera’s AUTO software algorithm is temporarily disabled due to the light. The
remedy is to simply point the camera toward an open area, normal operation will resume.