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Appendix B: Troubleshooting
33
See X-10 Lamp Modules feature in this table.
Panel
Panel does not power up. Panel LED is off and alphanumeric touchpad display is dark.
1. Check that panel power switch is on.
2. Check the AC circuit breaker to be sure the circuit is live.
3. Check that the backup battery is installed correctly, the battery
wires are connected, and the AC power transformer is plugged in.
4. Check for proper panel and transformer wiring.
5. Measure the incoming AC voltage at the panel terminals. Should
read from 16 to 18.5 VAC at panel terminals 1 and 2.
No incoming AC voltage at panel terminals 1 and 2.
1. Unplug the AC power transformer and disconnect the wires from
the transformer and the panel.
2. Check transfomer to panel wire for short or open circuits.
3. Plug in the transformer and check for 16.5 VAC at the transformer
unconnected terminals. If zero (0) volts, replace the transformer.
Panel power LED is on constantly, display indicates
CPU Low Battery or voice sounds
Battery failure.
1. Check that the backup battery is installed correctly, the battery
wires are connected, and the AC power transformer is plugged in.
2. Measure the incoming AC voltage at the panel terminals. It should
read from 16 to 18.5 VAC at panel terminals 1 and 2.
3. Remove the backup battery power by disconnecting the battery’s
red (positive) wire.
4. Check for 13.5 to 13.9 VDC battery charging voltage between
panel terminal 4 (GND) and the disconnected battery red wire. If the
charging voltage is not within range, call Technical Services.
5. Check for 11.5 to 13.9 VDC battery voltage between the backup
battery’s spade lugs. If the battery voltage is not within the recom-
mended range, replace the battery.
Note
When the panel is running a backup battery test, the reading at the
connected battery can range from 11.4 to 13.7 VDC. The panel auto-
matically runs a backup battery test under the following conditions:
(1) on initial power-up. (2) during sensor test (not dealer sensor test),
(3) once every minute when backup battery has failed, (4) once every
24 hours, at the programmed STIME.
6. Restore the backup battery power by reconnecting the battery’s red
wire.
Note
While the AC power transformer is plugged in, the panel automatically
charges the battery. While the battery is charging for the first time it is
normal for the system to indicate
System battery failure. This can
take a number of hours depending on the battery’s initial charge.
Once the battery reaches 12.5 VDC (full charge as measured while in
battery test), the arming level stops flashing. If the trouble condition
persists after 24 hours, replace the backup battery.
Panel (Continued)
Table B.1 Troubleshooting System Problems (Continued)
Feature
Problem
Solution
Содержание ITI UltraGard
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