34
Ioline FlexJet Service Manual
Control Center software errors
The FlexJet did not respond. Do you wish to continue anyway?
The
Control Center
did not get a response from a FlexJet on the COM port
it is currently configured to use. If the FlexJet is connected and the power is
on, click ‘
Yes
’. Follow the directions in the
FlexJet User Guide
for configuring
the COM port and baud rate.
Unable to open communication port. You may need to select a differ-
ent COM port. Do you wish to continue?
The
Control Center
did not get a response from a FlexJet on the COM port
it is currently configured to use. If the FlexJet is connected and the power is
on, click ‘
Yes
’. Follow the directions in the
FlexJet User Guide
for configuring
the COM port and baud rate.
Incorrect plotter model. Do you wish to continue?
The
Control Center
did not recognize the printer model connected to the
COM port. Upgrade the
Control Center
to the latest version. If that does
not resolve the problem, confirm that ‘
FlexJet Control Center
’ is displayed in the
menu bar of the program. If it is not, obtain the correct version from Ioline.
Fatal Error: COM port pointer is NULL Unable to recover.
A serious internal failure in the program or Windows
®
has occurred. Close all
programs, restart Windows
®
then start the
Control Center
program.
Unable to change FlexJet baud rate Do you wish to change baud rate
in Control Center?
The
Control Center
did not get a response from a FlexJet on the COM port
it is currently configured to use. If the FlexJet is connected and the power is
on, click ‘
Yes
’. Follow the directions in the
FlexJet User Guide
for configuring
the COM port and baud rate.
Warning: Unable to open log file; Status messages will not be saved.
This error occurrs if the
Control Center
is unable to write the firmware up-
grade process log in the same folder where the firmware source file is stored
on the PC. It is typical if installing firmware from a CD-ROM or if the user does
not have ‘
Modify
’ or ‘
Full
’ permissions to the PC file system. Copy the firmware
to the hard disk and make sure permissions are correct before installing.
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