Intergraph StudioZ GT, Руководство по установке, Страница: 9 / 88

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World Wide Web
You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product information,
technical support information, software updates and fixes, and more.
Intergraph Bulletin Board Service
On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.
NOTE Most of the system software for your StudioZ GT RAX system can be found in the
TDZ 2000 GT1 area of the IBBS. Additional software can be found in the Digital
Media area of the IBBS.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop bit,
and any baud rate up to 14,400.
2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirror sites
listed on World Wide Web; see the Software Support pages at http://www.intergraph.com.
3. At the login prompt, key in your user ID, or new if you have not used the IBBS before.
4. Follow the menus to find what you need.
If you have trouble connecting to or using the IBBS, call the Customer Response Center at
1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at
1-256-730-1413.
Telephone
To get customer support by telephone:
♦
In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.
Central Time, Monday through Friday (except holidays).
♦
Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
♦
Your service number, which identifies your site to Intergraph Computer Systems. You use
your service number for warranty or maintenance calls.
♦
Your Customer Personal Identification Number (CPIN). You get a CPIN the first time you
call the Customer Response Center; it is associated with your service number for future call
logging.