
62
Checking the System
If your system is not functioning properly, first do the following:
♦
Verify the system’s power state and ensure the power cord is plugged in properly. See
Chapter 4, “Operating Notes.”
♦
Ensure the power cords and data cables are properly attached from the base unit to the various
peripherals.
♦
Refer to the accessory documentation for troubleshooting help if there are problems with
RAID disk drives, external RAID disk arrays, or other connected peripheral devices.
If you cannot resolve the problem or if the instructions direct you to the Intergraph Computer
Systems Customer Response Center. See the Preface of this document for other information about
contacting Intergraph Computer Systems.
When instructed to open the base unit, see the System Reference delivered with the system for
details on opening the base unit and working with internal components.
System Power
Fails to power on
Reason
Solution
Power cord not connected properly.
Verify that the power cord is properly connected to the
power receptacle.
Power not available at the outlet.
Verify power to the outlet has not been interrupted. Test
the outlet with a known working appliance.
Power not available from the AC box
or the UPS.
Verify the AC box or the UPS is connected and operating
properly.
Internal power cables not connected.
Open the base unit and ensure all power cables are
connected properly.
Faulty power cord.
Replace power cord.
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