Interaction Media Server Appliance Installation and Configuration Guide
21
g.
Follow the instructions at the top of the
To add a license
page.
h.
After you load the license, select the
Servers
icon on the left side of the page.
i.
Choose an Interaction Center server to which this Interaction Media Server will connect and
select the
Server
button associated with that server. The
Configuration of Command
Server
page opens.
j.
In the
Accept sessions
list, select
Yes
and then select the
Apply Changes
button.
k.
Repeat the
Accept sessions
configuration for each Interaction Center server with which
this Interaction Media Server will communicate.
2.
Load the license on Interaction Center:
a.
Place the license file in a local or network-accessible directory.
b.
Open
Interaction Administrator
, select
File,
then choose
License Management
. The
License Management
dialog opens.
c.
Select the
Load License
button. The
Load License
dialog opens.
d.
In the
Load License
dialog, navigate to the location where the license file is stored and
double-click the license file. The included licenses and features are loaded into Interaction
Center.
e.
Select
Close
to complete the process. The Interaction Media Server that you configured to
communicate with this Interaction Center server is now displayed in Interaction
Administrator under the
Configuration
>
Media Servers
>
Servers
object.