Interaction Media Server Appliance Installation and Configuration Guide
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Optional post-installation configuration
The Interaction Media Server appliance at the customer site may also include one or more optional
servers/services. Most require additional licenses and customization.
After you set up the Interaction Media Server appliance, you can optionally install other
applications and utilities.
In this section, you will learn how to:
•
Save an as-configured system state
•
Enable Integrated Lights-Out 4
•
Install Interaction Recorder Remote Content Service (not available on all models)
•
Install Interaction Session Manager (not available on all models)
Save an as-configured system state
This feature allows you to save the current system state for restoration at a future date (if
necessary). You can save all configuration changes made to the server during setup, and thus
restore the previously-configured system state if the server needs to be restored after a server
component failure (hard drive failure, etc.). If you want to use this feature, it is recommended to
do so soon after a good working configuration is in place. See the
Factory Image Restoration
Procedures
document for more information.
The
Factory Image Restoration Procedures
document is included in the box with the Interaction
Media Server appliance, and is also located in the Packaged Hardware Documents section of the IC
Documentation Library.
See the IC Documentation Library on the Support website at
https://my.inin.com/support/products/ic40/Documentation/index.htm
, for the latest version.
Enable Integrated Lights-Out 4 (iLO 4)
(Medium and Large Interaction Media Servers only)
Integrated Lights-Out 4 (iLO 4) provides remote administrative access for server management.
This server comes with a 1-year HP iLO Advanced Single Server License packaged in the box. If
desired, user will need to enter license information.
Install Interaction Recorder Remote Content Service
The Interaction Recorder Remote Content Service install is available as a shortcut on the
Interaction Media Server appliance desktop, which not available on all models.
This section contains Interaction Recorder Remote Content Service installation procedures. For
prerequisites, requirements, licensing, configuration, and other procedures, see
Interaction
Recorder Remote Content Service Installation and Configuration Guide
in the Technical Reference
Documents section of the IC Documentation Library. The IC Documentation Library is located on
the Support website at
https://my.inin.com/support/products/ic40/Documentation/index.htm
. This
document is also located in the Interaction Media Server appliance’s
D:\ININ Documentation
directory.
