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The battery icon on the
LCD shows the
approximate charge of the
battery
No battery icon is present
even though a battery is
attached
The concentrator is not communicating
with the battery
Shut down the concentrator and the
restart it. If the problem persists, try a
different battery. If the problem cannot
be resolved, replace the motherboard
2
Error Message
Normal Display
Error Display
Fault
Troubleshooting & Repair
Error 1
No Error Message
System Power Error
The battery attached to the concentrator is
depleted or bad
OR
The UPS voltage is irregular
Try a different battery if available or
charge the battery and try again. If the
system will not respond to a known
good battery, replace the motherboard
Try the other input of the UPS to
determine if the UPS needs to be
replaced (ie, try AC or DC)
Error 2
No Error Message
Software Error
The Software has encountered an error
Remove power and restart the
concentrator. If the error repeats the
motherboard needs to be replaced
Error 4 / 4B
No Error Message
Pressure Error
The system pressure alarm has triggered
Error 4: check that the system pressure
is not greater than 30 PSI
Error 4B: check that the columns are
properly installed. SW version 1.1 may
have false alarms for error 4B and
should be updated to the latest SW
revision to resolve the false errors
Error 16
No Error Message
System Current Error
The compressor likely did not start when
the system was powered on
Inspect the wire harness from the
compressor for wear or damage against
the metal compressor housing, if the
wires are worn through, replace the
compressor
If Harness is not damaged, replace the
motherboard if an alternate compressor
will not run from the motherboard
Error 128
No Error Message
Sensor Error
One of the sensors is giving bad readings
Remove AC and battery power and
restart the concentrator. If the error
repeats after several attempts the
motherboard needs to be replaced
Oxygen Low
No Error Message
Oxygen < 82% for 30 minutes Various
Causes of this error
If this error persists, the tubing should
be checked for leaks or kinks. If no
tubing problems are found, replace the
zeolite beds or the product manifold
96-06434-00 Service Manual, Inogen One G3HF
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